Job Coach

Position Summary:

The Job Coach supports the individuals participating in the specialized Community Supports Jobs program, collaboratively with the Job Developer; through supporting employment opportunities, training, coaching, job readiness, skill building and ongoing support toward successful employment.

Essential Functions: Including the following, other duties may be assigned

Networks, researches and collaborates with community based employers to support and connect job matches for individuals with disabilities collaboratively with Job Developers.

Supports individuals in the program through the employment process.

Collaborates with MOKA Community Supports team, funders, individuals served and their natural supports toward meeting individual employment goals.

Assesses and advocates for individual’s interests, intentions and overall employment goals.

Connects individuals to community resources and partners to meet needs.

Implements employment training with the individual receiving services.

Works closely with the individuals and Job Developer to establish a healthy working relationship and open communication to enhance the potential for success for the individuals served.

Learns and completes the employer job duties side-by-side with the individuals served.

Role models successful job duty completion with individuals served.

Teaches individuals served appropriate workplace values and helps reinforce these with the individuals served through role modeling and verbal feedback.

Helps communicate employer expectations to the individuals served and monitors their progress on a continuous basis.  Shares observations and suggestions to the individual served in hopes of increasing their skills, job readiness and highest level of independence possible.

Helps Job Developer support individuals served to achieve a job match through exposing them to varied job responsibilities with the support of employers.

Supports job readiness and skill building training to the individuals at community based sites.

Acts as a liaison to the employer and individual served when it’s appropriate.

Provides positive leadership to individuals learning new skills on the job.

Transports individuals to and from employer site(s) when necessary.

Facilitates development of positive relationships between individuals and employers.

Maintains and submits accurate, timely records and reports to a variety of destinations, including but not limited to: Electronic records, billing, incidents and daily progress.

Facilitates and encourages strong peer-group support as well as the importance of integration by building relationships with the employer workforce.

Attends meetings, seminars, trainings, etc. as needed.

Responds to health risks or any hazardous condition(s) and communicate using the agency hierarchy any potential health risk, hazardous or unsafe condition(s).

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

A High School diploma or equivalent. Experience in retail supervision preferred.

Language Skills

Ability to communicate in person, on the telephone, and in written form, represent MOKA at meetings and convey information.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Must possess the ability to problem solve and make decisions in a variety of situations and direct others effectively in carrying out those determinations.

Computer Skills

To perform this job successfully, requires basic knowledge of computers, Microsoft Windows Office Suite programs and openness to learn new technology.

Certificates, Licenses, Registrations                                            

Must possess a valid driver's license.

Other Qualifications

Must have and maintain an acceptable driving record and have at least three years’ experience as a licensed driver.  Must possess the ability to work independently and work cooperatively as part of a team.  Must possess the ability to think creatively when reviewing existing procedures and proposing improvements as well as the ability to develop and implement creative strategies.

Physical Demands

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; sit and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.  In certain situations, may be required to directly take over the work duties normally performed by individuals served. Thus, work conditions and schedule  is relative to this status.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is exposed to outside weather conditions.