What are the responsibilities and job description for the Office Administrator position at Momentum Services?
Momentum Services, LLC is a family owned and operated mental and behavioral health facility, looking for an Office Administrator to join our team. Here at Momentum Services, we are passionate about community and service. Staffed with dedicated employees, it is our goal to provide the best care to our clients.
What sets Momentum Services apart?
We are a private, family owned, value oriented, passionate team, that believes in open, honest communication and dedication to the work that we do. While having all the benefits of working in a smaller agency, we can provide the innovative technological support that is so critical to your success.
The Office Administrator role plays an important part in the successful function of the office. This position requires exceptional organizational, administrative and interpersonal skills to ensure a smooth work flow, excellent patient experience, and effective communication within the office.
Responsibilities and Duties
This individual's duties include, but are not limited to:
- Managing incoming calls while providing high quality patient care
- Coordinating schedules and appointments for mental health providers
- Processing requests for patient records
- Receiving and processing new patient referrals
- Providing high quality customer service by providing a warm, welcoming and comfortable environment both in person and on phone calls
- Coordinating with medical staff for patient needs
- Coordinating with other offices for strong patient coordination
- Other duties as assigned
Qualifications and Skills
- Self-motivated, positive, driven and efficient
- Personable, welcoming and dedicated to the highest level of customer service
- Attention to detail and efficient documentation skills
- Excellent time management skills
- Passionate about serving members of the community
- Team-oriented approach and motivated to grow with our mission to serve our community
- Seeking professional growth with new opportunities for upward mobility
- Previous experience in a mental health office/facility a plus, but not necessary
Momentum Services, LLC is an Equal Opportunity Employer
