What are the responsibilities and job description for the PBS Lead Patient Account Representative - Government Billing position at Montage Health?
Montage Health’s application process has changed effective 12/20/2019.
If you submitted an online application prior to 12/20/2019, you will be required to recreate your profile information if you want to apply to any new positions. You will no longer have access to your previously saved profiles and applications. Current employees applying for transfer into a posted position must also create a profile.
- CHOMP has been voted the Best Place to Work in Monterey County for 10 straight years
- Excellent Pay and Generous Benefits including a Pension and Continuing Education Reimbursement
- Excellent Team Oriented Culture
- Free Gym for Employees
Job Description:
The Lead Patient Account Representative in the Government Billing Unit reports to the Government Billing Supervisor. The Lead actively works the collection and management of healthcare receivables and provides assistance to Billing Representatives as it relates to resolving the accounts. Duties include billing, contacting hospital departments, insurance companies and patients when necessary, by correspondence and telephone to discuss and secure information to ensure clean claims are billed. Attends meetings as assigned by the Supervisor, conducts audits of staff productivity, and responds to and resolves operational issues within the Unit. Must exercise tact and sound judgment in obtaining cooperation rather than confrontation. Work is performed within clearly defined areas of regulations and procedures and is reviewed and monitored by a manager. Provides skills development and leadership enabling Unit and team to achieve desired outcomes. Performs other duties as assigned by a supervisor or manager.
Experience:
Three-to-five years experience in patient accounting with knowledge of government billing, follow-up, registration, reimbursement, medical terminology, managed care and computerized systems. Demonstrates the ability to maintain positive professional demeanor in a demanding environment with potential for conflict. Quickly comprehends new techniques and concepts and readily adapts to change. Demonstrates effective verbal and written communication skills, working knowledge of standard office equipment, and experience with Microsoft Word and Excel.
Preferences:
Experience with and working knowledge of Epic computer-based accounts receivable/payable systems.
Education:
High school diploma or G.E.D. required; relevant course work above and beyond high school is preferred.
Equal Opportunity Employer
Assigned Work Hours:
Monday -Friday, day shift
Position Type:
Regular
