What are the responsibilities and job description for the Customer Service Representative position at Mosquito Joe of Gloucester and Camden County?
Part-time or Full-time, Mon-Fri, 8am-5pm, Pay based on experience, Paid training, Great Team Atmosphere, Occasional paid lunches. Seasonal, we start April 1-Oct 31
What we have to offer
Work Life Balance
Competitive Pay
Fun Work Environment
No Nights, Weekends & Holidays
No experience necessary.
Paid Training
Growth Opportunity
You might be just who we're looking for
Mosquits is looking for an organized, positive and professional Customer Service Representative to join our growing team. In this role, you’ll be our customers’ first point of contact and responsible for delivering a best in class customer support experience.
What your days will look like
Identifies needs of customers and suggest services and/or products that are specific to the customer needs in order to generate revenue
Handle customer calls/correspondence for service, scheduling, invoicing and billing inquiries on a daily basis
Communicates with branch personnel to resolve service and scheduling issues
Manage brand reputation through direct dealings with customers either by phone or email.
Manage customer accounts via proprietary software system
Some non-negotiables
Competent computer skills including Google Mail
Solid reading, writing, and verbal communication skills and the ability to present information in both internal and external settings
Some basic math skills — add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
A little about us
Mosquiti Joe s more than just a company that offers mosquito and outdoor pest control services. We’re a locally-owned business that is a part of the Neighborly® family of Home Service franchises.
When you put on a Mosquito Joe® uniform, you become part of the family—a group of people committed to excellent customer service and passionate about making the outdoors a place that’s fun for everyone. Working for our franchises means they’ll take care of you the way they take care of their own family and friends. Because Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we’re a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Salary : $13 - $19