Content Designer

Senior Content Designer (Growth Team)

Position Overview:

Our client is seeking an experienced and creative Senior Content Designer to join their Growth Design Team. This role will focus on supporting Mailchimp web growth initiatives while contributing to broader product and marketing efforts, including opportunities to work on QuickBooks projects.

The ideal candidate is a strategic storyteller and UX-focused content leader who can craft end-to-end digital experiences, collaborate across product and growth teams, and influence large-scale design initiatives. This role offers high visibility, significant impact, and strong potential for long-term conversion to a permanent position.

Local candidates are preferred for long-term conversion; however, fully remote candidates across all time zones will be considered.

Key Responsibilities:

• Design and craft end-to-end content experiences across web and product platforms
• Support growth-focused initiatives for Mailchimp and related digital properties
• Partner with product, marketing, and engineering teams to deliver cohesive user experiences
• Contribute to content strategy, UX writing, and information architecture efforts
• Collaborate within Agile development environments
• Manage large-scale, cross-functional design projects with minimal supervision
• Ensure content aligns with brand voice, business goals, and user needs
• Participate in design reviews, workshops, and stakeholder meetings
• Support testing, optimization, and iteration of content based on performance data
• Maintain documentation and best practices for content design standards

Required Qualifications:

• 5 years of experience in content design, UX writing, or digital content strategy
• Proven experience supporting growth teams and marketing-driven web initiatives
• Strong background in product design and user experience principles
• Experience working in technology-focused environments
• Familiarity with Agile workflows and cross-functional development teams
• Exceptional written communication and storytelling skills
• Strong organizational and project management abilities
• Ability to manage multiple priorities in fast-paced environments
• Experience collaborating with designers, product managers, and engineers

Preferred Qualifications:

• Experience working on large-scale web platforms or SaaS products
• Background supporting conversion optimization or growth experimentation
• Experience with enterprise-level content systems and design tools
• Previous experience in fintech, SaaS, or digital marketing platforms
• Strong portfolio demonstrating UX and growth-focused content work

Core Competencies:

• Content strategy and UX writing
• Growth-focused design thinking
• Cross-functional collaboration
• Agile project execution
• Strategic storytelling
• User-centered design
• Process improvement and adaptability
• Stakeholder communication
• Large-scale project management