What are the responsibilities and job description for the Appt Scheduler position at Mountain Family Health Centers?
Join a team that strives to improve the health of our patients, our staff, and the community. Receive on-the-job training and pay increases as you improve your skill set and knowledge in the field! APPLY TODAY!
Who is Mountain Family Health Centers? https://www.mountainfamily.org/careers-2/
What We Have Achieved
As the first contact with Mountain Family, Call Center Representatives are a bilingual liaison between patients and care teams. The call center team is responsible for answering calls in a timely fashion; scheduling patients for medical, dental, and behavioral appointments; relaying messages and normal test results to patients; and conducting outreach to patients to schedule them for follow-up and well care. Additionally, each member of the team is assigned to one of the care sites and responsible for ensuring appropriate communication between the call center and care site and monitoring the schedules of that site to ensure correct scheduling.
Job Qualifications
Benefits: Medical, Dental and Vision Insurance, 403B retirement plan with 3% matching after 1 year of employment, 7 Paid Holidays, 124 PTO hours within the first year, Access to Employee Assistance Program, Worksite Wellness Program and much more.
Application Close Date: Until Filled
Who is Mountain Family Health Centers? https://www.mountainfamily.org/careers-2/
What We Have Achieved
- NCQA PATIENT CENTERED MEDICAL HOME
- TIER 1 MEDICAID PROVIDER
- HEALTH LINKS™ HEALTHY BUSINESS LEADER – 2021
- TOP FIVE COLORADO GOVERNOR’S AWARD FOR WORKSITE WELLNESS – 2019
As the first contact with Mountain Family, Call Center Representatives are a bilingual liaison between patients and care teams. The call center team is responsible for answering calls in a timely fashion; scheduling patients for medical, dental, and behavioral appointments; relaying messages and normal test results to patients; and conducting outreach to patients to schedule them for follow-up and well care. Additionally, each member of the team is assigned to one of the care sites and responsible for ensuring appropriate communication between the call center and care site and monitoring the schedules of that site to ensure correct scheduling.
Job Qualifications
- High school diploma or equivalent.
- 1 year of experience in a call center preferred.
- Spanish speaking required.
Benefits: Medical, Dental and Vision Insurance, 403B retirement plan with 3% matching after 1 year of employment, 7 Paid Holidays, 124 PTO hours within the first year, Access to Employee Assistance Program, Worksite Wellness Program and much more.
Application Close Date: Until Filled
Salary : $20 - $22
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