Wirtgen Product Specialist - Kleemann

Summary

The Kleemann – Product Sales Specialist is responsible for New & Used Sales to our customers, supporting existing branch sales personnel, assisting product support sales, and fulfilling any additional duties assigned by Region or Corporate Management. This position could be region, or sub region wide and can be based out of multiple locations.

Essential Functions

• Management
  • Ensure the upkeep and image of all assigned assets, including but not limited to vehicles, inventory, building and property.
  • Promote a culture of Safety and High Individual Performance (HiP) to all employees.
  • Maintain a positive communication line with branch management and staff.
  • Promote a professional, trained and dedicated workforce.
  • Perform needs analysis and supply appropriate information to regional/corporate staff
• Marketing
  • Work with current and potential customers to understand their needs, wants, concerns, satisfactions and expectations by seeking information and opinions.
  • Participate in local marketing events & shows.
  • Act as the dealer focal point for assigned product lines.
• Sales
  • Plan and organize sales strategies to meet or exceed company targets for units and dollars.
  • Provide status reports to sales managers on the achievement of goals and objectives.
  • Organize and conduct machine demos on job sites.
  • Provide customers on-site expertise for assigned product demonstrations, machine inspections and technical support.
  • Listen to and document unmet needs/dissatisfactions of customers and offer prompt solutions.
  • Control sales related expenses; including mileage.
  • Provide weekly updates to the Sales Manager on the causes of lost sales activities.
  • Manage the sales process, including closing, through the sales cycle.
• Inventory Control
  • Assist the appropriate Corporate management with inventory management to assure proper inventory stock and achieve designated inventory turnover.
• Training
  • Provide product training to customers and internal staff.
  • Attend training and sales meetings as required to stay current with new equipment and sales promotions.
  • Adhere to all company policies and procedures.

Other Functions

• Identify customer inefficiencies and offer solutions.
• Assist with other duties assigned and directed by corporate management within the framework of Murphy Tractor and Equipment Company, Inc.’s objectives.

Knowledge/Skills/Abilities

• Strong ability to motivate others.
• Strong industry and product knowledge.
• Strong knowledge of customer service skills.
• Meets commitments and deadlines.
• Stays focused under pressure.
• Demonstrates openness to new structure, procedures, technology.
• Able to travel using own and company vehicles.
• Able to work a flexible schedule as needed.
• Skilled at using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Intermediate computer skills including Microsoft Office programs.
• Demonstrated positive work ethic.
• Identifies what needs to be done and takes action without being asked.
• Anticipates and accurately defines needs and problems.
• Carefully prepares for meetings.
• Understands and operates within applicable policy and procedure.
• Strong social perceptiveness and awareness of others’ reactions and understands why they react as they do.
• Able to handle sensitive and difficult situations with tact and diplomacy.
• Energetic, forward thinking and creative with high ethical standards and an appropriate professional image.
• Adept at fostering an effective team working environment.
• Able to successfully mediate between various stakeholders.
• Listens and responds constructively to other’s ideas.
• Provides assistance to others when needed.
• Listens effectively.
• Ensures that regular, consistent communications takes place with direct reports and other employees as needed.
• Excellent oral and written communication skills.
• Tailors the content of speech and written communication to the purpose and receiver.
• Organizes ideas clearly.

Physical Requirements and Work Schedule

• Ability to do occasional lifting of up to 50 lbs. Able to work flexible schedule, including some evenings and weekends. Employee must be able to stand for an extensive amount of time.
• Willing to work in jobsite environments that may well be very dirty and be exposed to high or low temperatures depending on the weather

Education/Work Experience

• A background in technical sales, product management, sales experience or equivalent experience preferred.
• Or any equivalent combination of education, experience, skills and abilities that enable the individual to perform the primary duties of the position.
• Must have a valid driver license without restrictions.