What are the responsibilities and job description for the Valet Dispatch position at Muscogee Nation Gaming Enterprises?
Department: TUL Valet
Property: River Spirit Casino Resort
Location: Tulsa, OK, US, 74137
Full-Time/Part-Time: Full Time
Summary:
Files keys and parking tags and retrieves same based upon customer demand. Maintains control of valet forms and valet dispatch work areas. Works with other departments to ensure accurate and timely customer transactions. Assures prompt, courteous service to all customers, internal and external. Always presents a friendly and professional image at the casino.
Responsibilities:
1. Places customer keys in appropriate location in key booth after vehicle has been parked.
2. Key Booth maintains control of customer property to prevent loss of keys and keeps key booth orderly at all times to expedite retrieval.
3. Valet Desk takes valet ticket from guest, calls valet ticket number to key booth, key booth assure the correct valet ticket / vehicle is delivered to guest promptly.
4. Keeps work area in order.
5. Notifies security immediately if there is a vehicle accident or injury in the parking lot, or unruly guest in valet lobby area.
6. Must be able to drive Casino owned vehicles in valet department.
7. Prepares daily reports as required.
8. Maintains a professional appearance at all times.
9. Adheres to casino company department policies and procedures at all times.
10. Additional duties as assigned and necessary.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, and/or ability required.
EDUCATION
Ability to read, write, and understand English. High School Diploma or GED is required.
EXPERIENCE
Class II or III Casino experience preferred.
LICENSES/CERTIFICATIONS
Valid Oklahoma driver’s license.
Must have the ability to pass comprehensive background check, drug test, and obtain gaming license when required.
