Countersales Rep - Willis

Building Texas… Powering the World.

Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!

We are hiring a Parts Counter Sales Representative to provide exemplary support to all Parts customers.

Counter Sales Representative Benefits

• Great Work-Life Balance
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability
• Full-Time Benefits to include: Medical, Dental, Vision
• 401(k) Employer Matching
• Paid Vacation, Sick Time, Holidays
  
  

Counter Sales Representative Responsibilities Include

• Providing exceptional customer service to all customers
• Ensure all parts orders are accurate
• Assist customers to determine necessary parts information such as parts numbers, quantities, sourcing, freight, timelines, etc.
• Assist in all areas of Parts department as needed
• Maintain a safe and clean work environment
  
  

Counter Sales Representative Position Requirements

• High school graduate or equivalent
• At least 2 years experience in a customer service role
• Mechanical aptitude
• Strong Computer skills
• Professional communication skills: verbal, written, email, phone, face-to-face
• Ability to work as part of a team and individually to achieve department and company goals
• Dedication to providing exceptional customer service
• Outgoing, positive personality
• Self-motivated, willing to go above and beyond to get the job done
  
  

Strongly Preferred

• Bilingual English/Spanish
• Knowledge of Cat Systems
• Previous experience working in a heavy equipment, parts, or industrial
  
  

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Mustang Cat is an Equal Opportunity Employer.