What are the responsibilities and job description for the Order Processing Coordinator position at My Utilities?
My Utilities
Looking to add hard-working, fun people to our team who want to learn, grow and make life easier for customers moving into a home or apartment.
TITLE: Order Processing Coordinator
WHO ARE WE?
My Utilities has revolutionized one of the most stressful processes - moving into a new home - by making it easy to select and establish all of the utility services customers need in their new home or apartment: electricity, internet, cable/tv, security, insurance, gas, and water. We have a super fun and intentional culture that focuses on people first. We care for our staff by keeping the workplace fun with happy hours, celebrating everything, and a random coffee run or two. We develop our team with intentional development plans and mentorship that help them hit their personal and professional goals.
WHO WOULD CRUSH IT AT THIS ROLE?
- You are a multitasker who thrives in a fast-pace environment while staying organized
- You have a natural desire to serve and support those around you
- You have excellent communication skills, ready to hop on a call or send a email at any time
- You are able to perform under pressure, exercise time management and meet deadlines
- You enjoy working on the computer and have basic computer skills [aka typing, spreadsheets, and etc]
- You align with our core values which are: excellence in everything, client centric, team first, grit, integrity and innovation
- You take ownership of your responsibilities in communicating with other team members
WHAT WOULD YOU BE RESPONSIBLE FOR?
- Support the sales team in a variety of administrative tasks while maintaining confidentiality at all times
- Manage all aspects of the customer order from start to finish, handling any delays or issues
- Communicate with customers to resolve problems and concerns in a courteous, professional, and timely manner
- Optimize customer experience by serving as one of the main points of contact for requests or questions from clients, sales agents and company partners
- Navigate various websites to research information, complete orders and communicate with clients
BENEFITS OF JOINING OUR TEAM
This position is a full-time, in-office position in Dallas, TX, on a team full of fun personalities, lots of laughs and even more coffee and treats. Our training program is intentionally designed to ensure you are fully-equipped and confident in starting your role. We are excited to play a part in your growth and development.
Compensation is an annual base salary of $45,000. We offer paid time off, paid holidays and health insurance coverage through Blue Cross Blue Shield.
Salary : $45,000 - $0