What are the responsibilities and job description for the Outpatient Program Manager position at Natsu Healthcare?
The Outpatient Program Manager will provide supervision of the non-clinical staff and the clients in all the programs for Warrior Rising. This position will assist staff and clients in maintaining the integrity of the program and a consistent schedule. This position will also be responsible for maintaining a safe and calm atmosphere and ensuring that residents are treated with respect and kindness.
Job Tasks, Duties and Responsibilities:
- Provides direct support to the Clinic Director for Outpatient.
- Sets programming and work schedules.
- Ensure all program financial needs are tracked and kept within program financial limits on a spreadsheet.
- Create and maintain staff scheduling.
- Track and communicate clients’ program activities, attendance, and other statistics by maintaining program spreadsheets.
- Supervision of Outpatient Services and Transition Houses, and non-clinical staff.
- Establish ongoing training and education for all team members.
- Coordinate with White Bison for training and yearly recertification.
- Provide crisis interventions when needed.
- Track and fill purchase requisitions for both Outpatient Services and Transition Houses.
- Maintain reporting for non-clinical staff and clients.
- Oversee Maintenance of facilities of Outpatient Services and Transition Houses.
- Ensure staff and clients follow policies and procedures.
- Other duties as assigned.
Education and Experience:
- Bachelor’s Degree (preferred).
- White Bison’s Wellbriety curriculum certifications
- Trained in First Aid, CPR, and AED
- Medicaid knowledge and experience (Preferred)
- Knowledgeable in office operations; proficient PC skills including electronic records systems and Microsoft Office software.
- Must have a valid driver's license.
Key Skills and Competencies:
- Delegation: Distribute responsibilities effectively so that all tasks and duties are carried out successfully and on time
- Problem solving: Able to multitask, manage schedules and appointments, and meet deadlines.
- Computer and technology skills: Computer literate and able to manage computer files, update databases, create spreadsheets, and prepare presentations.
- Administration: Increase office productivity by streamlining tasks and using time effectively
- Coordination: Delivery of safe, timely, effective, efficient, and client-centered care
- Communication and interpersonal skills: Able to communicate verbally and in writing in a clear and effective way.
- Time management and organization: Able to work independently and with initiative.
Position Status: Full-Time
Work Hours:
Monday through Friday, 9:00 am to 5:00 pm (Hours may vary with additional work hours as needed)
Physical Requirements: To comply with the Rehabilitation Act of 1973’s essential physical, mental, and environmental requirements, employees must be able to successfully perform all functions of their job with minimal supervision.
Benefits:
- 401(k)Company Paid
- 401 (k) Matching
- Medical Insurance
- Dental Insurance
- Vision Insurance
- HSA
- Life Insurance
- Tuition Reimbursement
- Paid Time Off
- Accidental Insurance
- Critical Illness Insurance
- 12 Paid Holidays