Pastry Chef

Company Description

Each day Universal Studios Hollywood creates unforgettable experiences for our guests from around the world. We bring to life the ultimate Hollywood experience with our real working movie studio and heart-pounding rides, shows and attractions that put you inside some of the world’s most popular movies and TV shows. USH offers something for everyone from thrill seekers to movie lovers to family fun for all ages. Our Team Members are passionate individuals who create memorable moments whether it’s on the studio lot, or in our conference rooms, theaters, or kitchens. We believe in the talent of our team members. It’s our passion and commitment to excellence that drives our business to succeed in everything we do across the park. We believe in a culture of family and fun, here you can make a difference and build your career!

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.

Job Description

PASTRY CHEF

Essential Functions

• Create and prepare a variety of new dessert concepts across all our locations within the Theme Park and CityWalk.
• Work with Culinary R&D and Catering Teams to innovate new offerings, seasonal needs and shoulder events with the creation and execution of new highly themed offerings.
• Oversee dessert/pastry program quality and performance currently in place.
• Monitors and updates recipes from ideation to full production.
• Lead ordering and inventory processes.
• Ability to manage the execution, decoration, finishing and packaging of mass production to ensure the presentation is first class and completed on time to support demands.
• Provides preparation, direction and supervision of baked goods going to the field by performing training, quality control and consistency with monitoring cost of goods and spoilage.
• Coordinates production and delivery timing with other departments such as Sourcing, Food Distribution Center and Operations.
• Check quality and cleanliness of material and condition of equipment and devices used for cooking/baking.
• Must be able to effectively execute ordering needs of future production and coordinate ordering with Sourcing.
• Ensure compliance with all local, state and federal laws regarding food quality, safety, labor, employment, sanitation and Union guidelines, as well as Company policies and procedures.
• Completion of administrative responsibilities for the department to include review of team member schedules, daily operational work plans, cleanliness and sanitation checklists.
• Maintain all labor needs and cost management associated with production.
• Identify staffing needs and help recruit and train personnel.
• Supervise hourly staff and provide direction, performance reviews, and coaching to team; providing re-training as needed.
• Mentors and counsels team members and enforce appropriate policies and procedures ensuring compliance of departmental standards.

Qualifications

Qualifications/Requirements

• Graduate of an accredited culinary school preferred.
• HACCP training preferred.
• 3 years in a supervisory Pastry Sous Chef position required; or equivalent combination of education and experience.
• Must be available to work on weekends, holidays and nights as necessary.
• Must be able to manage, provide feedback and administer disciplinary action to team members.

Desired Characteristics

• Must have a high degree of artistic ability in the creation of cakes, pastries and specialty show pieces. Training in specialty areas such as pulled sugar, chocolate work preferred.
• Demonstrates vast knowledge in all areas of pastry, baking, decorating, etc.
• Continually model fair judgment and a strong sense of ethics in deciding how to respond to internal (TMs) and external customers’ (guests) concerns and issues while keeping company business models in mind.
• Extensive knowledge of food and food handling process. Required ability to cook in a high volume environment.
• Must have excellent written and verbal skills to effectively communicate with all levels of the organization.
• Proficiency in Microsoft Office Applications – Word, Excel, PowerPoint, and Outlook preferred.
• Strong interpersonal, analytical, and organizational skills.
• Ability to work in a high paced, repetitive team-work environment.
• Able to manage effectively under deadlines.
• Previous experience with creating and managing budgets.

Salary Range: $80,000 - $95,000; bonus eligible

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations in the US by calling 1-818-777-4107 and in the UK by calling 44 2036185726.