Food & Beverage Outlet General Manager - Margaritaville Resort Orlando

Margaritaville is more than a place ' it's a State of Mind. A paradise where laughs are louder, and smiles are wider where we create and deliver fun & escapism.

We are looking for a Food & Beverage Outlet General Manager to join our team! Are you ready for an amazing, thrilling, fast-paced career in hospitality? Are you looking to enhance your talents and grow in the industry? We have an open opportunity to provide you with an amazing future as a part of our team.

Job Summary

The Food & Beverage Outlet General Manager is responsible for managing the front of house food & beverage operations of the indoor outlets to ensure the achievement of established food and beverage quality and guest service quality standards and departmental revenue and profit goals.

Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.

Primary Responsibility:

• Manages the day to day operation of the Food & Beverage sections and informs the Director of Food and Beverage of any major decision taken which did not require his/her action and any other relevant information. Manages all food & beverage cost of goods and inventory discrepancies. Manages all food & beverage direct labor to ensure budgetary goals are met. Manages all food & beverage quality and ensures food & beverage cost goals are met through the proper storage, handling, preparation and production of products. Assists in ordering and receiving orders of all types. Assist director in setting Food & Beverage goals and developing strategies, procedures and policies.

• Ensures that all company and local sanitation standards are met in the storage, production and service of all beverages and food product used in the resort. He or she ensures cleanliness and sanitation standards are met through the effective use of up to date running sidework, sidework charts, & maintenance issues. Comply with all health and safety regulations. Manages and access all food & beverage POS and software. Manages all food & beverage operating expense like, paper/plastics, cleaning supplies, and smallwares.

• Manages and oversees all food & beverage training. Actively works with Leads and Certified Trainers to ensure all new hire training is being done correctly and effectively. Manages the service in the front of house through the servers and bartenders with our guests. Ensures service standards are being held at high standards. Conducts teaching sessions in front of house, teaches new initiatives. Ensures pre-meals are done with both the FOH and HOH on a shift basis.

• Assume additional responsibilities as assigned by the Director.

Minimum Requirements:

• Previous experience managing a team of food & beverage employees through motivation, coaching and development.
• Proven experience supervising food & beverage service departments of 20 employees.
• Knowledge and ability to control factors affecting budget.
• Proven excellence in customer service and experience to interact effectively with guests, all levels of management, associates, both inside and outside the organization.
• Self-motivated to accomplish goals, with a strong sense of responsibility.
• The ability to anticipate guest needs, multitask and direct quickly.
• Excellent written and verbal communication skills.
• Strong passion for Teaching & Learning.
• Proficiency with general Microsoft Office applications.
• Capable of using independent judgement/solid decision-making skill and ability.

Our benefits: Health, Dental, Vision, Free Life Insurance, Employee Assistance Program, 401k Plan Available, Discounted Hotel rooms Discount in F&B outlets, Development opportunities, Employee appreciation events, Recognition and Rewards Program, And Many more!

NDM Hospitality is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.