What are the responsibilities and job description for the Customer Service Specialist position at Nev's Ink, Inc.?
Job Description
Customer Service Specialist
What we offer:
As a growing company, we are looking to add a Customer Service Specialist to join our team! This person will ensure that each job is produced efficiently and to the customer’s specifications.
‘Day in the life’:
Bachelor’s Degree College and / or equivalent experience in industry with a strong emphasis on communication skills, sales and service.
Company Description
We are growing! Founded in 1989, Nev’s Ink, Inc. is a company that specializes in producing high quality labels and tape for the medical and healthcare industries and expanding into new markets. Our employees serve thousands of business customer around the world! We offer competitive wages, comprehensive benefits, and a comfortable, collaborative and engaging company culture.
We are growing! Founded in 1989, Nev’s Ink, Inc. is a company that specializes in producing high quality labels and tape for the medical and healthcare industries and expanding into new markets. Our employees serve thousands of business customer around the world! We offer competitive wages, comprehensive benefits, and a comfortable, collaborative and engaging company culture.
Customer Service Specialist
What we offer:
- Highly competitive base salary
- Year end Bonus
- A fun and relaxed company culture
- Medical, Dental, Vision Insurance
- Company paid life Insurance
- 401K retirement plan
- PTO & paid holidays
- Company parties & Teambuilders
- Catered Company lunches
- No overtime or weekends
- Onsite training provided
As a growing company, we are looking to add a Customer Service Specialist to join our team! This person will ensure that each job is produced efficiently and to the customer’s specifications.
‘Day in the life’:
- Enter Customer Orders
- Answer Customer Calls and handle any customer issues in a timely manner
- Run inventory reports, analyze numbers and write tickets for stock products
- Manage collections accounts
- Assist accounting with entering deposits for checking and savings accounts
- Enter customer information into the CRM system
- Manage multiple email accounts on daily basis
- Assist purchasing department with ordering supplies
- Maintain meeting minutes for weekly Customer Service Meetings
- Work with production to conduct bi-weekly stock inventory counts
- Assist sales and marketing team with any projects needed
- Ability to facilitate communication between customers, Sales Reps and production personnel while work is in process.
- Can juggle many tasks and modify plans as requirements change.
- Initiates and maintains good organization of records and information.
Bachelor’s Degree College and / or equivalent experience in industry with a strong emphasis on communication skills, sales and service.
Company Description
We are growing! Founded in 1989, Nev’s Ink, Inc. is a company that specializes in producing high quality labels and tape for the medical and healthcare industries and expanding into new markets. Our employees serve thousands of business customer around the world! We offer competitive wages, comprehensive benefits, and a comfortable, collaborative and engaging company culture.
We are growing! Founded in 1989, Nev’s Ink, Inc. is a company that specializes in producing high quality labels and tape for the medical and healthcare industries and expanding into new markets. Our employees serve thousands of business customer around the world! We offer competitive wages, comprehensive benefits, and a comfortable, collaborative and engaging company culture.