What are the responsibilities and job description for the RAN Wireless SME – Plano, TX position at NextGen | GTA: A Kelly Telecom Company?
- Senior RAN Wireless Subject Matter Expert supporting customer-facing engineering, pre-sales, and new product introductions for 4G/5G networks
- Role blends deep technical expertise, customer engagement, and cross-functional coordination with HQ and regional teams
Key Responsibilities
- Translate customer requirements into system and feature requirements for development teams
- Lead product & feature performance analysis and evaluate new HW/SW releases
- Perform deep-dive analysis of 4G/5G call protocols, including chipset IODT issues from lab and field
- Support virtualized network technologies and new product introductions
- Act as technical lead in pre-sales, delivering compelling technical and commercial solutions
- Bridge communication between sales teams and carrier network teams
- Educate customers on RAN products and services
- Support and, when needed, lead lab and field trials
- Collaborate with logistics, support teams, regional teams, and HQ for successful rollouts
- Travel sporadically as project needs require
Success Criteria
- Technical Acumen: Recognized SME driving solutions through complex customer environments
- Presentation & Communication: Ability to explain complex RAN topics to executives, engineers, and HQ partners
- Ambiguity Handling: Proven problem-solving skills in dynamic, evolving environments
Required Background & Skills
- 12 years experience in wireless telecommunications
- Bachelor’s in EE/CS (advanced degree preferred)
- Strong expertise in 4G/5G RAN architecture, air interface, and call processing
- Deep understanding of PHY, MAC, RLC, RRC, PDCP layers
- Knowledge of 5G technologies: Massive MIMO, Hybrid Beamforming, Numerologies, LTE–NR interworking
- Familiarity with 3GPP Rel-15/16
- Experience with system engineering: requirements, optimization, performance analysis, testing, troubleshooting
- Hands-on with tools: XCAL, QXDM, Wireshark, Channel Emulator
- Understanding of Core RAN networks
- SW development and HW/SW architecture knowledge is a plus
What You Didn’t Know About Us
- Competitive salary
- Health, Dental and Vision Benefits
- Long-Term growth potential
- 401k
- With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.
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