What are the responsibilities and job description for the Care Coordinator position at North Central Behavioral Health Systems?
Job Title: Care Coordinator Department: Care Coordination
Hours: Monday-Friday 8:30AM- 5:00PM Location: LaSalle/Bureau Counties
Effective Date: 9-1-2024
Job Summary: Provide Comprehensive Care Coordination services to adults and older adults with
physical disabilities and complex medical issues as defined by the Medicaid waiver criteria. This role is to
enhance each individual’s supports, connects to services and resources in order to avoid nursing home
placement. Workers have hybrid work locations, home, office and community.
Duties/Responsibilities:
1. Initial Assessments and periodic Reassessments by phone and in person.
2. Home visits to assess the environment
3. Coordination of services and referrals to other organizations
4. Completes monthly check in via phone
5. Documents contacts within the payors electronic record keeping system.
6. Assures patients have follow up from events
7. Works with team to update and provide treatment
8. Uses ADT system to track and reach out to patients
9. Completes trainings, attends internal and external meetings, participates in audits
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to function well in a high-paced and at times stressful environment.
- Proficient with electronic health record and Computer programs
Education and Experience:
- Bachelor’s degree in Social Work, Social Science or health related field or RN.
- Valid driver’s license, insurance and reliable vehicle
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- 25% of time spent walking or standing
- Travel and exposure to community
