Program Director - Access Team

Description

North Range Behavioral Health believes that no one should fight behavioral health challenges alone. Our experienced, well-trained team offers comprehensive services to help treat the “whole” person – in fact, no other behavioral health organization offers more programs and solutions for children, adults, and families. We collaborate closely with other community resources so our customers can experience seamless and compassionate care. Join our team and become part of our vision – Where Hope Begins and Change is Possible.

Program Director Access Team
North Range Behavioral Health is a recipient of federal funding through the Substance Abuse and Mental Health Services Administration (SAMHSA) to be a Certified Behavioral Health Clinic (CCBHC). North Range Behavioral Health is now one of four centers in Colorado to join others across the nation. The CCBHC, or Access Team, is not an innovative multidisciplinary team initiating immediate access to behavioral health care. The team includes clinicians, case managers, navigators, and peers working together to create a seamless and smooth front door for our large community behavioral health center in Weld County, CO.

***$2,000.00 Sign-On Bonus Available***

Salary Range:
$68,900.00/yr.- $$103,240.00/yr. 

Salary Placements will vary and may be above the starting wage based on factors including but not limited to location, experience, education, and licensure. Salary placements will generally occur between the starting wage and the midpoint of the salary range. 

Employees may be eligible for additional pay based on program, evening, night, weekend, or holiday work. Bilingual pay may be available upon successful passing of language validation testing. 

Qualifications

Program Director
Program Directors oversee the coordination and administration of all aspects of the program including planning, organizing, staffing, leading, and directing program activities. They participate in program design and implementation and manage change initiatives. Provides direction and clinical/management support to staff, including oversight of clinical training/supervision, professional development, and performance management.  Ensures all clinical services are of high quality, individualized, and medically necessary. Leads staff by developing and communicating agency, network, and team visions, and operationalizing strategic goals.  Develops, oversees, and ensures compliance with Utilization Management processes and any Federal and State regulations. Fosters a future-thinking culture based on decisions that are responsive to the community and the economic and service delivery climate.  Provides fiscal management; ensures team achieves budget and service provision goals including scope, quantity, and cost of service.  Provides therapeutic counseling and case management to clients with mild to severe mental and/or substance use disorders as program needs require. Provides oversight for grant-funded projects and/or multiple program units as assigned.

Position Summary:
With a Collaborative, Customer First, and Compassionate approach, Program Directors will:

• Embrace the North Range Behavioral Health Mission Statement - Provide compassionate, comprehensive care for people who face mental health and addiction challenges. 
• Establish, operationalize, and achieve overall program goals and strategies with program employee support, including modification of existing program services or creation of new program services to maintain or enhance program standing and to effectively meet the needs of clients and the community.
• Oversee the development of comprehensive program policies, procedures, guidelines, and standards; communicate and support agency and program objectives, policies, and policy changes. Enforce policies and procedures related to employment laws, program guidelines, regulatory compliance, and safety.
• Analyze data and utilize/prepare a variety of reports to assist with evaluating services, capacity, and in response to state inquiries or regulations; evaluate and verify the accuracy of relevant reporting data. Use data on an ongoing basis in planning, implementation, and review of team members and processes. 
• Uphold and ensure quality program performance, including revenue goals and procedures, documentation standards, penetration, compliance, fidelity measures, and other program performance variables. 
• Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problems in a proactive and timely manner.
• Effectively liaise and collaborate with colleagues with respect to clinical planning, service delivery, and cross-division issues to ensure the effectiveness and efficiency of the program(s). Keep executive management informed of administrative and legislative issues or changes in the program area.
• Model agency core competencies (Customer First, Compassion, Collaboration) and assure development and support of team values with staff.
• Manage the fiscal component of the program by monitoring financial activities, preparing justification for fiscal impacts, and providing input to the annual program budget planning process; support and apply cost control measures and practices supporting revenue goals.
• Screen, interview, and hire qualified candidates; use the applicant tracking system to document and communicate appropriately and timely throughout the screening and selection process.
• Complete formal staff performance reviews and engage in ongoing performance management and coaching with employees; document performance; ensure performance issues, conduct, and ethical issues are addressed and resolved in a timely manner; follow through with disciplinary actions, as necessary.  Hold all team members accountable to ethical, fidelity, professional, and revenue goals and standards.
• Ensure appropriate training for program staff regarding accurate coding, fiscal responsibilities, and documentation for services rendered; serve as a resource person to program staff; provide technical assistance, training, and coaching in clinical and administrative areas as needed to support staff development.
• Assure the environment is conducive to employees being able to work without harassment, discrimination, or retaliation; report all alleged incidents to the next level manager and/or Human Resources Director.
• Convene regular staff and employee supervision meetings and attend various agency meetings, as assigned; actively participate in committees, work groups, and special projects.
• Engage the community in carrying out the mission of the organization to promote agency services and programs; identify networking opportunities and act as professional spokesperson for organization and program(s) in appropriate and relevant forums or groups; prepare and deliver verbal presentations and conduct facility and program tours.  Maintain and improve close and cooperative relationships with external agencies, interest groups, referral sources, and other community groups to explain program(s), mediate differences, and seek modifications.
• Assist senior management with developing interagency agreements and contracts to formalize and enhance systemic approaches to providing treatment and services; seek opportunities to improve customer (client) experience.
• May provide crisis and routine clinical services for clients; may be called upon to provide assessments or to prepare clinical reports and documents; initiate involuntary hold and treat processes as needed and within the scope of practice/credentials.
• Respond to inquiries and/or resolve concerns from clients, caregivers, regulatory agencies, or members of the community; coach staff to address and resolve or propose solutions; problem-solve difficult clinical issues with management and implement strategies for resolution.
• Perform other duties as assigned.

Minimum Qualifications:

• Master’s degree in psychology, social work, or another behavioral health discipline from an accredited college or university is required. 
• CAS required; strongly desire candidates with a LAC
• Clinical licensure (LPC/LCSW/LMFT) preferred.

Additional eligibility requirements by the Colorado Department of Public Health and Environment (CDPHE):

• Annual Flu Vaccine
• COVID - 19 Vaccine (Exemptions may be available upon hire according to company policy)
• Annual TB Testing  

Perks and Benefits:
North Range Behavioral Health is among the largest employers in Weld County. Our team members are supported and encouraged, and we strongly believe in the importance of a healthy work/life balance. We provide our employees with innovative tools, training, and thoughtful supervision in professional development. We thrive on hearing from our employees and encourage the sharing of ideas!

North Range Offers an exciting range of benefits based on working 20/hrs. or more per week.

Generous PTO and Leave Times:

• Paid Time Off
• 11 Observed Holidays
• Extended Leave Bank (ELB)
• Flexible Scheduling  

Health, Medical, and Wellness Benefits:

• Medical Insurance
• Dental & Vision Insurance
• Life Insurance and Long-Term Disability (LTD)
• Flexible Spending Accounts
• Health Savings Accounts
• Health Reimbursement Accounts
• Employee Assistance Programs 

Financial Benefits:

• 403 (b) Retirement Plan with Employer Contribution
• Travel Reimbursement 
• Loan Forgiveness Programs*
• Employee Referral Bonus Program (paid out in PTO or Money)

Professional Development:

• Professional Development Tuition Assistance Program*
• Individual Training Reimbursement*
• Agency Wide Training 
• Internship, Practicum, Licensure, and Certification Supervision

Get Involved:

• WRIC Committee (Wellness, Retention, Incentive)
• Culture Cabinet
• Employee Recognition Program 

*May not be eligible for all positions