RFT

Lead with Purpose. Strengthen Systems. Advance Community Care.

Northeast Michigan Community Mental Health Authority (NeMCMHA) is seeking a values-driven, collaborative leader to join our team as Deputy Director Clinical and Support Services. This is a mission-critical leadership opportunity for an individual who understands how operational integrity and clinical excellence work together to support transformative care.

As a strategic partner to the Chief Clinical and Support Services Officer (CCSSO), you will play a key role in managing the daily functions of our diverse programs—from mental health and substance use services to developmental disability supports, nursing, and integrated care delivery. Your leadership will help ensure that services meet the highest standards of quality, compliance, and person-centered practice.

This is not a traditional deputy role. You will contribute directly to the execution of agency-wide priorities, oversee cross-functional initiatives, and support a culture of collaboration, accountability, and continuous improvement. When the CCSSO is unavailable, you will serve as their representative—ensuring seamless leadership continuity across the organization.

This is the right role for a leader who brings:

• Deep commitment to public service and advancing behavioral health care in underserved communities.
• Demonstrated leadership experience in behavioral health, healthcare, or human services organizations, ideally in a public or community mental health setting.
• A strong foundation in program oversight, quality improvement, regulatory compliance, and operational execution.
• The ability to lead and inspire high-performing teams, promote system-level thinking, and foster interdepartmental collaboration.
• Knowledge of the Michigan Mental Health Code, MDHHS standards, and relevant accreditation requirements.

About NeMCMHA

For more than five decades, Northeast Michigan Community Mental Health Authority has served the residents of Alcona, Alpena, Montmorency, and Presque Isle counties. From its early beginnings as an outpatient provider, NeMCMHA has grown into a comprehensive behavioral health authority offering a wide range of programs rooted in evidence-based practice and community need. Our mission is simple but powerful: to support the mental health and well-being of all individuals in our region through compassionate, accountable, and responsive care.

Job Description

NORTHEAST MICHIGAN COMMUNITY MENTAL HEALTH AUTHORITY

Deputy Director Clinical and Support Services

DEPARTMENT: Administrative Services DATE: June 1, 2025

JOB TITLE: Deputy Director, Clinical and Support Services

SALARY LEVEL: Assistant/Services Direct Exempt Position

SALARY RANGE: $81,910-$100,000

RESPONSIBLE TO: Chief Clinical and Support Services Officer

SUMMARY OF RESPONSIBILITIES:

Under the general direction of the Chief Clinical and Support Services Officer (CCSSO), the Deputy Director Clinical and Support Services provides high-level leadership, coordination, and administrative support across all clinical and support service divisions. This position assists in the oversight of program development, compliance, quality improvement, strategic initiatives, and staff supervision to ensure alignment with agency goals, the Michigan Mental Health Code, and MDHHS requirements. The Deputy Director plays a key role in executing agency-wide priorities and may represent the CCSSO in their absence.
ESSENTIAL JOB FUNCTIONS:

• Support the CCSSO in the day-to-day operations of clinical and support services, including mental health, substance use, developmental disabilities, nursing, and case management programs.
• Collaborate with division leaders to ensure services are delivered in accordance with the Michigan Mental Health Code, CARF standards, and agency policy.
• Assist in the supervision and evaluation of Clinical Program Directors and other leadership staff to promote effective, person-centered, and integrated service delivery.
• Participate in strategic planning, project management, and organizational development initiatives, providing input on program direction, quality improvement, and regulatory compliance.
• Contribute to the development, implementation, and monitoring of clinical and administrative policies and procedures to ensure high standards of care and operational efficiency.
• Coordinate cross-functional initiatives between clinical and support teams (e.g., Quality, Compliance, IT, Facilities, and Nursing) in collaboration with executive leadership.
• Monitor performance metrics and outcome data, and assist in implementing quality improvement efforts across departments.
• Serve as liaison with community stakeholders, regional partners, and advocacy organizations, as delegated by the CCSSO.
• Assist in preparing reports, audits, and strategic summaries for the Executive Director, Board, and external regulatory bodies.
• Actively participate in leadership meetings and act on behalf of the CCSSO as needed.
• Ensure team alignment with strategic objectives, including effective communication, training, and mentorship for department leadership.
• Support fiscal planning and resource allocation processes, including assisting with budget development and contract monitoring.
• Uphold recipient rights, ethical practices, and organizational integrity in all areas of oversight.

NON-ESSENTIAL JOB FUNCTIONS:

• Performs other related duties as assigned.
• May be required to travel and use personal transportation for agency business.
• Participates in internal and external meetings as required.

QUALIFICATIONS:

Education:
Bachelor’s or Master’s degree in nursing, social work, public health, psychology, public administration, or a related field. A degree in a non-related field may be considered with significant, relevant leadership experience in behavioral health or healthcare administration.

Experience:
Minimum of three (3) years of progressive leadership experience in behavioral health or human services, including program oversight, quality improvement, and supervisory responsibilities. Experience in a public mental health setting is preferred. Experience working with diverse populations, including individuals with serious mental illness, intellectual/developmental disabilities, and/or substance use disorders is required.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Ability to walk, bend, stand, sit, lift up to 25 pounds with or without assistance, stretch/reach, hear, see, hand/finger dexterity, and drive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with applicable laws.