What are the responsibilities and job description for the Customer Service Professional position at Northridge?
At Chick-fil-A, the Customer Service Professional role is more than just a job, it's an opportunity. In addition to working directly for an independent Operator, team members gain life experience that goes far beyond just serving a great product in a friendly environment. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary. This role is responsible for ensuring we are consistently providing crave-able food and remarkable service to our guests from open to close. This role is 100% hands on and all working hours are spent on the floor. Tasks vary to include greeting guests and taking orders, completing transactions, preparing beverages, assembling orders, cleaning and maintenance, helping train new employees, and rigorously adhering to safety and quality standards.
Who We Are:
· The industry leader in Customer Service
· Faith-based, individually owned & operated company
· One of the fastest-growing quick-service restaurants in the country
Position Type:
Part-Time and Full-Time positions available
Benefits:
· Food Discounts
· Limited Holiday Hours
· Flexible Work Schedule
· Leadership Development
· Positive Work Environment
· Access to scholarships up to $2,500 per year
Responsibilities:
· Consistently follow all food safety and physical safety procedures
· Knowing and following all restaurant policies, procedures, and requirements
· Superior knowledge of purpose, vision, mission, strategy, operations, and products
· Execute daily opening and closing procedures/checklists in accordance with company policies/procedures and quality requirements and hold each other accountable to it
· Builds awareness about safety, holds peers accountable to food safety practices, and reports any concerns to leadership
Required Skills:
· Positive attitude
· Ability to multitask
· Team-oriented, adaptable, dependable, and strong work ethic
· Ability to communicate effectively with guests and team members
· Ability to work at a quick, yet efficient and thorough pace--hustle is a must!
· Enthusiastically fulfill the core four: Smile, Create and maintain eye contact, Speak with an enthusiastic tone, and Stay connected to make it personal.
Must have open availability!
Job Types: Full-time, Part-time
Salary: $12.00 to $15.00/hour
Salary : $2,500
