Empanelment Coordinator

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

EMPANELMENT COORDINATOR

Location: West Salem Clinic | 1233 Edgewater Street NW, Salem OR 97304

Job Status: Full-Time, Monday - Friday, 8:30am - 5pm

We are looking for a highly motivated individual that loves working in a high-paced environment to join our team as an Empanelment Coordinator.

POSITION OVERVIEW:

As an Empanelment Coordinator you are responsible for maintaining appointment schedules for the Medical Providers, Dental, and Counselors and communicate inefficiencies in schedules to Director of Patient Access and Clinic Director. You will monitor all schedules and ensure that patients are seen at timely matter and do not have an excessive wait period.

KEY RESPONSIBILITIES:

• Responsible for abstracting health information from outside records for new patients.
• Ensures that each patient is assigned a Primary Care Provider and those seen in dental or mental health are assigned to a dentist, counselor, or psychiatrist. Reassigns patients as necessary based on supervisor instructions.
• Monitors and closes patients/clients to services as they leave clinic or are no longer needing specialized services.
• Assists with checking patients/clients out and scheduling necessary follow-up appointments, recalls, and initial assessments.
  
  

QUALIFICATIONS:

• High School Diploma or equivalent
• Ability to interact effectively and courteously with patients and staff.
• Proficient in typing, familiarity with computers and legible handwriting.
• Ability to work in a fast-paced environment and work flexible hours.
• Bilingual English/Spanish.
  
  

SUMMARY OF BENEFITS: Our Agency strives to provides a benefits program that is comprehensive and competitive within our industry.

• Healthcare insurance plans: Medical, Dental, Vision
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
• Flex Spending Account
• PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
• 7½ paid holidays each year 2 paid floating holidays for FT positions
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation
  
  

Why Join NWHS?

At NWHS, your work matters!  Join a mission-driven organization dedicated to improving the health and well-being of underserved and resilient communities. Be part of a compassionate, forward-thinking team that values collaboration, inclusion, and innovation in delivering exceptional services and community support.

TO APPLY:

To join our team please visit our website Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.