Mailroom Assistant - Norwich University

Fulfills the mission of Norwich University by providing support and assistance to Mailroom Supervisor. Assist in the training of work-study students. Serves as floor director when Supervisor is absent.

This position is 52 weeks/year, 40 hours/ week.

Salary: $15.50/hour or more depending on experience

Essential Functions

• Assists in scheduling work study hours and work, including assigning mailboxes and handing out keys.
• Performs duties with a commitment to accurate information/data, and error free sorting.
• Daily cash and cash register work.
• Cleans and maintains workspace.
• Key holder to open and close mailroom when needed.

Other Functions

• Maintains confidentiality of sensitive or private information.
• Communicates with employees, students, and others in a respectful and clear manner.
• Serves on University committees, councils, workgroups, or other designated bodies as assigned.
• Achieves, maintains proficiency in, and utilizes computers, telephones, and other job-related equipment, including related systems and software.
• Speaks, reads, and writes in English.
• Communicates by telephone, email, letter, in person, or other means or device.
• Performs other tasks as assigned by supervisor.

• High school diploma or equivalent
• One-two years postal experience preferred
• Basic understanding of postal sorting
• Basic understanding of mail policies
• Exceptional customer service skills
• Ability to interact with a diverse group of people
• Average computer and database management skills required
• Proactive decision-making to identify problems and recommend solutions
• Good verbal and written communication skills
• Excellent time management skills
• Ability to adapt to changing priorities
• Frequently work at a fast pace with unscheduled interruptions
• Able to sit, squat, reach, push, pull, and manipulate related equipment; lift up to 70 pounds; travel outdoors to various parts of the campus
• Ability to stand up to 6 hours per day
• Work some evening or weekend hours

Environmental Conditions

• Indoor work in mailroom environment
• Low level of exposure to noise, dust, fumes, vibrations, and temperature changes.

Norwich University is an Equal Opportunity Employer and is committed to providing a positive education and work environment that recognizes and respects the dignity of all students, faculty and staff. Reasonable accommodations will be made for the known disability of an otherwise qualified applicant. Please contact the Office of Human Resources at nuhr@norwich.edu for assistance.

All candidates must be legally authorized to work in the United States without requiring immigration sponsorship, including but not limited to non-immigrant visas such as H1B, STEM, or F1, now or in the future. A post offer, pre-employment background check will be required of the successful candidate.