What are the responsibilities and job description for the IT Support Technician position at not published?
Company Description
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Role Description
This is a full-time, on-site role for an IT Support Technician, located in Warwick, RI. The IT Support Technician will provide technical support for desktop computers, troubleshoot technical issues, assist with printer support, and perform computer repair tasks. Responsibilities include diagnosing and resolving technical problems, maintaining hardware and software, and assisting end-users with resolving IT-related inquiries.
Qualifications
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Role Description
This is a full-time, on-site role for an IT Support Technician, located in Warwick, RI. The IT Support Technician will provide technical support for desktop computers, troubleshoot technical issues, assist with printer support, and perform computer repair tasks. Responsibilities include diagnosing and resolving technical problems, maintaining hardware and software, and assisting end-users with resolving IT-related inquiries.
Qualifications
- Proficiency in Technical Support and Troubleshooting
- Expertise in Desktop Computers and knowledge of their configurations
- Experience in Printer Support and maintenance
- Skills in diagnosing and performing Computer Repair
- Strong problem-solving abilities and attention to detail
- Effective communication and interpersonal skills for interacting with end-users and team members
- Familiarity with IT security practices and ensuring compliance
- Certification in IT-related fields, such as CompTIA or equivalent, preferred
- Experience with Windows and Mac OS operating systems is an advantage