What are the responsibilities and job description for the On-Site Services Specialist position at NS IT Solutions?
Job Title: On-Site Services Specialist
Location: Woodland Hills, CA 91367 (Onsite)
Schedule: Monday-Friday 7:30 AM - 4:00 PM
Pay Rate: $20.00/hour
Job Summary:
Ricoh is seeking an On-Site Services Specialist to support daily mail preparation and document scanning operations at a healthcare client site. This role involves repetitive, process-driven work, operating high-volume scanning and mail equipment, and supporting copy/print services. Prior scanning experience is a plus, as the candidate will serve as a backup for scanning operations.
Key Responsibilities:
- Prepare incoming mail for high-volume scanning throughout the day
- Operate high-volume document scanners and image-handling software
- Perform quality checks on scanned documents
- Sort, distribute, and process incoming and outgoing mail, faxes, and shipments
- Apply postage and operate postage meters as needed
- Operate high-volume copiers and perform basic bindery and finishing tasks
- Ensure convenience copiers are stocked, clean, and functioning properly
- Clear paper jams and report technical issues to service technicians
- Maintain daily meter readings, service logs, and inventory records
- Maintain records for management reporting and billing logs
- Answer customer questions regarding job status and requests
- Deliver completed jobs to designated internal locations
- Perform filing, archiving, and document purging as requested
- Support shipping and receiving of materials
- Perform other duties as assigned
- Office and production environment with normal noise levels
- Repetitive tasks and prolonged standing and walking
- Regular lifting of mail trays and buckets up to 20 lbs
- Ability to lift up to 50-55 lbs and move wheeled equipment up to 700 lbs when required
- Walking between buildings may be necessary
Required Qualifications:
- High school diploma, GED, or equivalent work experience
- Basic copy/print or mailroom experience preferred
- Proficiency with MS Office Suite and email systems
- Technical aptitude with printers, copiers, scanners, and postage machines
- Strong customer service and organizational skills
- Ability to handle confidential information securely (PHI)
Preferred Qualifications:
- Prior document scanning experience
- Experience working in healthcare or compliance-driven environments
Skills:
- Printers & Copiers
- High-Volume Scanning
- Postage Machines
- Mail Processing
- Document Handling & Quality Control
Salary : $20