Technical IT Manager (Midlevel)

***Candidates MUST BE local to Baltimore, MD

Title: IT Manager

Pay Rate: $54/hour on W2

Terms of Employment

• W2 Duration: 12 months (with potential of extension)

• This is a hybrid Schedule at Baltimore, MD (1-2 days onsite) Local candidates from MD

Role Overview

We are seeking a Software Engineering Manager to lead a high-performing team of Full Stack Developers and Software Architects building scalable, cloud-native platforms on AWS. You’ll combine people leadership with technical depth—mentoring engineers, driving architectural excellence, and ensuring reliable delivery of secure, maintainable solutions. The team works with TypeScript, React, Node.js, AWS, Kubernetes, and follows principles such as API-First Design, Event-Driven Communication, Security by Design, Separation of Concerns, Scalability, and Observability. This position reports to the Alcor Senior Program Manager.

Project Overview

The team supports the Identity, Credential, and Access Management (ICAM) program for the Client, a major federal initiative. This involves designing, developing, and maintaining secure, cloud-native solutions that manage user identities, credentials, and access privileges for clients employees, contractors, and external providers. The platform integrates with systems such as Okta and AWS, and supports over 40,000 internal users and millions of external providers. Key responsibilities include modernizing authentication and authorization, implementing Zero Trust security principles, automating account lifecycle management, and ensuring compliance with federal standards. The team’s work is critical to safeguarding sensitive healthcare data and enabling secure, efficient operations across clients enterprise applications

Responsibilities

• Manage, coach, and mentor a team of Full Stack Developers and Software Architects; foster a culture of technical excellence, inclusion, and continuous learning.

• Facilitate Agile ceremonies (stand-ups, sprint planning, retrospectives); drive team efficiency and delivery predictability.

• Guide architectural decisions and uphold platform principles (API-First, Event-Driven, Security by Design, etc.).

• Oversee development and deployment of applications using TypeScript, React, Node.js, AWS services (EKS, Aurora PostgreSQL, DynamoDB, ElastiCache), and Kubernetes.

• Ensure best practices in code quality, testing, CI/CD, observability, and cloud-native security.

• Effectively communicates development scope, issues, and solutions in understandable terms for product managers, executives, and customers, frames technical work in terms of business impact, and builds trust with clear status updates.

• Conducts and leads the team in completing development and engineering documentation (e.g., architecture docs, API specs, design specs, runbooks). Provide feedback to ensure accuracy, completeness, and alignment with organizational goals.

• Collaborates with Product Owners, User Experience/HCD, Quality Assurance, DevOps, and Operations to ensure there is alignment with the development scope and acceptance criteria.

• Collaborate with Program Manager and stakeholders to align technical solutions with business goals; communicate progress, risks, and milestones.

• Support recruiting, onboarding, and career development for engineering team members.

• Conduct code reviews, resolve technical challenges, and drive continuous improvement.

• Stay current with emerging technologies and recommend innovations to enhance the platform..

Required Skills & Experience

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent experience).

• 8 years of software engineering experience, including 3 years in a technical leadership or management role.

• Hands-on experience with TypeScript, React, Node.js, AWS, Kubernetes, and microservices architectures.

• Proven ability to mentor engineers and foster collaboration across roles.

• Strong understanding of architecture principles: API-First, Event-Driven, Security by Design, Scalability, Observability.

• Strong communication and problem-solving skills.

• Experience leading Agile teams and facilitating Scrum ceremonies.

• Excellent communication and stakeholder management skills.

• Proficiency in observability tools (CloudWatch, Prometheus) and cloud-native security best practices.

• Proficient in Office 365 Suite, Jira, and Confluence.

Preferred Skills & Experience

• AWS certifications (e.g., Solutions Architect, DevOps Engineer).

• Experience with GraphQL, Redis Streams, infrastructure-as-code (Terraform, AWS CDK).

• Prior experience managing teams building cloud-native platforms in regulated environments.

• Familiarity with RBAC, workflow engines, or messaging systems.