Collections Analyst

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Reviews files to select delinquent accounts for collection efforts.
• Utilizes a wide variety of financial analysis tools to examine customers for potential risk via their  liquidity, leverage ratios and forecasting trends, and calculate creditworthiness for customers.
• Evaluates customer records and recommends that accounts be closed, or collection attempted, based on earnings and savings data, payment history, and purchase activity of customer.
• Calls 50 to 100 customers by telephone to collect past due invoice’s, verify accuracy of charges, or to correct errors on accounts.
• Creates and maintains databases on activity conducted in all accounts.
• Prepares reports on current findings and action taken for all accounts under investigation.
• Assists in the recommendation of policies to upper management.

QUALIFICATIONS:

• Understanding of DSO, Aging Buckets, AR trends
• Ability to comprehend instructions, short correspondence, and memos in written or oral form.
• Ability to write correspondence.
• Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.
• Must work well under pressure, ability to multi- task, and work in team environment.
• Ability to prioritize and respond to interruptions and unexpected situations with a clear head.
• Ability to work independently.
• Willingness and ability to research issues as needed.
• Must be able to type 45 to 50 words a minute with minimal errors.
• Experience using 10 – Key adding machine.
• Proficient in Outlook, MS Excel, preferably JDE or some type of accounting software.

• Excellent communication and problem solving skills.

EDUCATION AND TRAINING:

• High School diploma or GED equivalent required.
• Associates degree in Accounting or Business preferred.

EXPERIENCE:

• Minimum 3-5 years professional collections experience
• Strong Collections and credit/financial analysis experience
• Collection Agency experience a plus
• Two-year business to business collections experience preferred. 
• Previous A/R experience preferred.
• Previous experience with medium to large corporations a plus
• Previous experience worth with Franchises, and understand parent/child relationship in account set-ups
• JDE experience a plus

INTERACTION:

This position will interact with all levels of the organization as well as external customers.

COMMUNICATION AND COGNITIVE ABILITIES:

• Passion for delivering results to customers.
• Willingness/enthusiasm for accepting responsibility and accountability; an “ownership mentality”.
• Strong work ethic.
• Enjoys working in a fast pace environment
• Strong communication skills, both written and verbal
• Independent worker.
• Ability to deal effectively with ambiguity.
• Achievement/results driven.
• High-energy individual.
• Ability to foster strong relationships with colleagues/customers.
• Recognized as a source of expertise and possessing a distinct point of view.

In exchange for your contributions to the organization, Nuco2 provides employees with a full benefit package to include medical, dental, vision and prescription, matching 401K savings, paid time off, tuition reimbursement, and much more.

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