What are the responsibilities and job description for the Export Documentation Specialist position at nwh?
NWH Overview:
NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14 hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber.
The company operates over 40 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com.
Position Summary:
NWH’s Transportation Department is looking for Export Documentation Specialist to provide excellent, dependable service to our customers and help grow our business. If you are a reliable team player who demonstrates exceptional accuracy to detail and a can-do attitude, we want you on our team!
Key Responsibilities and Duties:
- Submit timely shipping instructions for cargo moving via ocean container
- Maintain accurate files using current system that is paper intensive
- Partner with internal and external stakeholders to prepare export commercial documents including but limited to packing lists, proforma invoices, phyto certificates and bill of ladings.
- Monitor and efficiently complete paperwork and monetary transactions associated with international distribution.
- Effectively coordinate with logistics teams, third party vendors and internally based suppliers to track inbound and outbound materials.
- Maintain records of customer interactions and transactions, including details on actions taken.
- Efficient and effective communication with other sales associates, customers, vendors, and various key stakeholders throughout the company.
- Support and share insight with Team Leader and Manager on international activities and performance against goals.
- Adheres to corporate policies and procedures, international documentation compliance.
- Other duties as assigned.
Basic Qualifications:
- This is an experienced role with 1-3 years of relevant container shipping experience.
- Strong attention to detail, time management and organizational skills are required.
- High School diploma required.
Preferred Qualifications:
- Associates degree preferred.
- Ability to use MS Office suite and trainable on Supply Planning, Transportation and Customer Relationship Management software, Sales software.
Reporting Structure and Location:
- This position will report directly to the Import/Export Documentation Manager and based out of Frisco, Texas.
- No relocation assistance available for this role.
Perks & Benefits:
- Medical Plans/Dental Coverage/Vision Coverage
- Prescription Plans
- Life Insurance
- Short-Term Disability Benefit
- Voluntary Long-Term Disability Benefit
- 401k Retirement Saving with Company Match
- Health Saving Account (HSA)
- Employee Assistance Program
- Employee Engagement Center Support
- Paid Time Off and Paid Holidays
- Employee Engagement Events and Activities
- Employee Referral Bonus (No cap)
Additional Information:
NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.
