What are the responsibilities and job description for the Supply Order Coordinator position at nwh?
About Northwest Hardwoods
NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14 hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber. The company operates over 40 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com.
Position Summary:
The Supply Order Coordinator is an integral part of our Supply Chain team responsible for sourcing materials for our customer order process. This person will work with our sales, operations, and transportation teams to provide analytics and support through the order lifecycle and sales process. The position will be located in our corporate headquarters in Frisco, TX.
Key Responsibilities and Duties:
- Liaise between the plants and sales staff regarding orders and inventory.
- Search database and compute inventory levels to source necessary lumber for customer orders.
- Manager inventory levels, stocking levels, and aged inventory.
- Communicate with procurement team to source products, fulfill orders, and manage inventory production.
- Monitor status of orders to make sure they are processed and delivered in a timely manner.
- Communicate with sales and production teams regarding customer orders.
- Ensure product arrives in a timely, safe manner while making the process appear seamless to the customer.
- Cross-training will be required with other departments as needed.
- Support the monthly Sales & Operations Planning process as necessary.
- Other duties as assigned.
Basic Qualifications:
- High School diploma required.
Preferred Qualifications:
- Bachelors or Associates degree in Business, Supply Chain, or Logistics and/or 1-2 years of relevant supply order coordination experience preferred.
- Five years of Supply Chain and Logistics experience in lieu of a college degree is acceptable.
- Ability to use MS Office suite and trainable on Supply Chain, Supply & Inventory software & Sales software.
Perks & Benefits:
- Medical Plans/Dental Coverage/Vision Coverage
- Prescription Plans
- Life Insurance
- Short-Term Disability Benefit
- Voluntary Long-Term Disability Benefit
- 401k Retirement Saving with Company Match
- Health Saving Account (HSA)
- Employee Assistance Program
- Employee Engagement Center Support
- Paid Time Off and Paid Holidays
- Employee Engagement Events and Activities
- Employee Referral Bonus (No cap)
Additional Information:
Northwest Hardwoods, Inc is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.
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