Administrative Support Specialist

General Purpose:

Support the local transportation management teams by performing support functions and oversight that includes data entry, analysis and reporting on numerous transportation indicators.

Maintain supervisor performance metrics and departmental scorecards. Monitor central management of all regulatory reporting and workforce compliance. Develop and convey communication messaging including weekly announcements, safety performance KPI content and training materials for group meetings. Provide organization and management of fleet asset records and process necessary information for motor vehicle related activities.

Duties and Responsibilities:

• Develop and maintain employee and departmental scorecards that highlight safety performance and efficiency metrics. Highlight employee and equipment exceptions related to excessive cost.
• Provide coordination and oversight of systems and information that relate to transportation asset tracking
• Provide administrative support functions relating to safety, compliance, productivity and transportation maintenance and consumable expense
• Monitor compliance with state/federal mandates and proactively identify non-compliance by employees relating to hours of service and asset maintenance requirements.
• Independently perform random audits of HOS paper, electronic logs, and maintenance records to ensure DOT compliance. Develop statistical results and reporting for senior management.
• Coordinate with vendors to request services and perform purchasing approval routing after confirmation as well as providing reporting relating to transportation expense.
• Assist with developing safety content that is shared monthly with all transportation employees.
• Develop, manage, and update fleet system(s) for annual driver refresher training programs, drills, audits; and update DOT compliance scorecards regularly.
• Function as a key point of contact for fleet-related systems to ensure systems are working accurately and effectively. Make recommendations to implement additional systems or system modifications to accommodate new or existing business needs.
• Manage all vehicle accident reports by securing accurate and complete reports from employees, supervision, and other agencies as required. Perform direct communication with property owners, insurance companies, law enforcement, and DFA corporate to minimize the company's exposure to liability and cost.
• Update and maintain fleet operations and driver training manuals.
• Perform other duties and tasks as assigned.

Education and Experience

• High School Diploma or equivalent
• Strong foundation and experience with senior level administrative support

Necessary Knowledge, Skills and Abilities

• Ability to master new software and systems
• Strong communication, organizational, and analytical skills with attention to detail
• Strong Microsoft Excel skills and good working knowledge of Microsoft Office Suite
• Good communication and writing skills including the ability to refine Microsoft PowerPoint presentations
• Strong ability to manage multiple priorities and meet deadlines consistently

An Equal Opportunity Employer