Program Manager, Public Services

Summary of Purpose

This position will assist the Dean in managing the day-to-day operations of the Public Services Department. Plan and work with the Dean of Public Services towards further growth of the overall Public Services Division. Coordinate with the Director of EMS and other Program Managers (CREST, Fire Academy and Advanced Police Training) to ensure all programs are working in synergy with each other. Works in collaboration with staff from all areas in Public Services to ensure logistics with classrooms and space rentals are met. The Program Manager will collaborate with the Dean/Director to set pricing, monitors revenue streams, assesses the viability of courses, and work with the Accounting Specialist to ensure proper billing and payments. This position is expected to work in a multi- cultural diverse working environment.

Starting base salary: $55, 000 - $75,000

Typical Duties

This description is intended to indicate the types of duties and responsibilities requested of the employee assigned this title. It is not intended to be an exhaustive list of all the duties and responsibilities that may be required:

Knowledge and Skills Required

• Knowledge of customized training
• Knowledge of training assessment and evaluation

• Knowledge of accounting principles and procedures
• Knowledge of contract administration
• Knowledge of supervisory practices and principles
• Knowledge of computer software applications
• Skills in Organization
• Strong verbal and written communication skills
• Strong interpersonal skills

Minimum Education and Experience

EDUCATION/EXPERIENCE:

Bachelor’s Degree in an Emergency Services related field, Education, Training, Business, or related field and five (5) years of successful work experience in Emergency Services related field