ENTRY LEVEL PARTS FRONT COUNTER

Toyota of Portland - Entry Level Parts Counter

Toyota of Portland, a dealership in the O'Brien Auto Group, is currently hiring for a Full-Time ENTRY Parts Counterperson. We are looking for an enthusiastic person, with attention to detail, that can assist retail customers, wholesale shops, and technicians in our service department with parts and information.

This position pays $18.00 per hour.

Subject to eligibility requirements, we offer the following benefits:

• Bonuses
• Vacation – based on hire date and paid based on position.
• Medical/Dental/Vision/RX
• Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
• 401(k) plus company match

The Entry Level Parts Counterperson will be responsible for accurately obtaining parts for customers using electronic parts catalogs and other computer applications, while providing the very best experience.

Responsibilities can include but are not limited to:

• Look-up and hand-out parts and accessories for technicians and customers
• Use electronic parts catalog and manufacturers website to source parts and information
• Respond to customer inquiries by email, phone, and in person.
• Create invoices and collect payment
• Achieve parts sales goals while providing outstanding customer experiences
• Provide information, pricing, and availability of parts for service department and customers.
• Successfully Interact with parts team, technicians, service advisors, retail and wholesale customers.
• Order parts, accessories, and tires from manufacturer and suppliers.
• Prepare, package, and ship parts and accessories using common carriers.
• Receipt parts into inventory and maintain inventory in proper bin locations.
• ensuring the quality and promptness of all parts requests.
• Stock incoming inventory to the proper bin location.
• Maintain parts department in clean and orderly manner.
• Perform various shipping and receiving functions, and other administrative tasks.
• Perform other duties as assigned by management.
• Regular attendance is essential.
• Work in cooperative, positive & professional manner with all personnel in the company.
• Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
• Must conform to company policy regarding non-discrimination and harassment.

Preferred Qualifications:

• Proficiency with computers and ability to read parts diagrams
• General automotive knowledge with ability to identify car parts.
• Experience with auto part sales preferred but not required.
• Previous retail sales or customer service experience preferred but not required.
• Ability to communicate suitably through email, phone, or in person
• A desire and drive to be successful with a positive attitude

Equipment/Machines/Tools Typically Used: Phone, computer, adding machine, copier, calculator, stapler, fax machine, pencils/pens, letter opener, scissors, rulers, measuring tools, pallet jack, barcode scanner, and hand tools.

Chemicals: Numerous chemicals are used/handled on a limited basis. Employees will be trained by their supervisor on the safe handling/use of these substances. Employee will always follow all safety directives.

Physical Demands: Intermittent standing, walking, sitting, stooping, kneeling, and crouching; lifting of 20lbs or less on a frequent basis and carrying of 10lbs or less on a frequent basis; frequent pushing and pulling, twisting, and turning of trunk, reaching and handling of objects; occasional climbing, balancing and crawling

Qualified candidates must have a valid driver's license, clean driving record, and the ability to pass a background check.

Toyota of Portland is an equal opportunity employer and a drug-free workplace.

Qualifications

Salary : $18