What are the responsibilities and job description for the SERVICE BDC/SCANNER position at OBRIEN AUTO GROUP?
Lexus of Tacoma, a dealership in the O'Brien Auto Group, is looking for a Service BDC/Scanner who are seeking the opportunity to advance while working in a clean, and fast-paced dealership along the way.
This position pays $18 per hour.
All employees subject to eligibility requirements, we offer the following benefits:
- Paid holidays pursuant to the annual holiday calendar (typically five holidays)
- Vacation – based on hire date and paid based on position
- Medical/Dental/Vision/RX
- Ancillary Benefits such as Short/Long Term Disability, Accident, Critical Illness, Life Insurance, Spousal/Child coverages
- 401(k) plus company match
Job Summary:
The Service BDC/Scanner will be directly responsible for making sure all phone calls and customers are handled in a prompt and professional manner. Customers are always first.
Responsibilities to Include:
- Answer phones:
- Always answer in two rings,
- Direct calls or take detailed, legible messages,
- Log new and used car sales.
- Greet guests courteously:
- Direct to appropriate person or department,
- Offer coffee and be helpful and pleasant.
- Filing.
- Stamp outgoing mail.
- Miscellaneous as time allows:
- Typing,
- Keep reception area clean,
- Office back up.
- Perform other duties as assigned by management.
- Regular attendance is essential.
- Work in cooperative, positive & professional manner with all personnel in the company.
- Treat members of the public and customers in a courteous and non-discriminatory manner. Maintain professional demeanor while at work.
- Must conform to company policy regarding non-discrimination and harassment.
Equipment/Machines/Tools Typically Used: phone, switchboard, computer, adding machine, copier, calculator, stapler, fax machine, postage machine, pencils/pens, letter opener, scissors, and rulers.
Physical Demands: Frequent twisting and/or turning of trunk, reaching, and handling of objects, intermittent standing, walking and sitting, infrequent stooping, knelling, crouching, and lifting of 10 lbs or less.
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, or technological developments).
Employment offers are contingent upon successful completion of a comprehensive background screening.
Lexus of Tacoma is an equal opportunity employer and a drug-free workplace.
Salary : $18