What are the responsibilities and job description for the Coordinator - Wedding Specialist position at Oglebay?
Job Description
Job Description
Responsible for prospecting potential business, facilitating and attending wedding shows, arranging appointments, property tours, tastings, contracting bookings, coordinating and facilitating rehearsals dinners, weddings and receptions. While consistently offering professional, friendly and engaging service to all clients and staff throughout the planning and execution.
Job Requirements
- Listen and ask probing questions to find out what each client desires to make the event special, unique, and memorable
- Coordinate and facilitate the planning and execution though the Banquet Event Order and prepare a contract for all events as required
- Analyze requirements of wedding and related functions, determine and outline available resort facilities, negotiate prices, provide contract to client, secure deposit(s) and maintain payment schedule
- Communicate all details to all departments in a professional, thorough and timely manner by effectively using Banquet Event Orders and internal correspondence
- Respond and follow-up to all telephone, email and walk-in inquiries
- Anticipate and handle customer complaints and / or problems to ensure quality product delivery to client satisfaction and encourages repeat business
- Establish good business and social relationships with the key industry suppliers and vendors, and participate in shows / activities related to public relations to increase future sale leads
- Contribute to the business plan and sales strategy to grow our wedding market
Requirements
EDUCATION and / or EXPERIENCE
Fourth year college or university program certificate; or two to four years related experience and / or training; or equivalent combination of education and experience.
