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Child Welfare Specialist I/II/III- Hotline

Oklahoma Department of Human Services
Oklahoma, OK Full Time
POSTED ON 6/27/2024 CLOSED ON 7/9/2024

What are the responsibilities and job description for the Child Welfare Specialist I/II/III- Hotline position at Oklahoma Department of Human Services?

This position is located in Oklahoma City, Oklahoma.

Working in Child Welfare for Oklahoma's largest state agency means having the opportunity to positively impact the safety and well-being of children and families for generations to come. If you have a passion for social work and making a difference in your local community, OKDHS has a place for you! Join our team and create pathways to hope for all Oklahomans.

Extensive training will be provided to new employees.

Annual Salary

  • Level I H23A: $37,280.75
  • Level II H23B: $40,077.79
  • Level III H23C: $43,968.62

Applicants who possess a Master's Degree in Social Work will be entitled to a salary incentive of an additional 5%.

On-call positions will receive an additional bonus ranging from $100 to $150 every two weeks, depending on responsibilities.

Minimum Qualifications

Child Welfare Specialist, Level I

  • Completion of 90 hours from an accredited college or university
  • OR 3 years of experience related to child welfare work
  • OR A combination of education and experience

Child Welfare Specialist, Level II

  • A bachelor's degree (in any field) to qualify
  • OR One year of experience as a Child Welfare Specialist

Child Welfare Specialist, Level III

  • A Master's degree
  • OR a Bachelors Degree plus one year of experience as a Child Welfare Specialist
  • OR Two years of experience as a Child Welfare Specialist

Job Duties

All New Employees will complete the Child Welfare Core Academy Training Program

  • Position works closely with Child Protective Services to screen and analyze reports of suspected abuse, neglect, and threats to a child’s safety that are received by the 24-hour statewide Oklahoma Child Abuse and Neglect Hotline
  • Assists the caller with providing information regarding the alleged child abuse or neglect; interprets what child abuse or neglect is to the caller; identifies possible child abuse or neglect; and gathers sufficient information to make decisions about the alleged abuse or neglect
  • Documents and processes reports received at the Hotline in the Child Abuse and Neglect Information System (KIDS); determines if the allegations require an emergency response and notifying district Child Welfare Services (CWS) personnel immediately when an emergency response is necessary

Travel is Occasional - Must possess a valid driver's license and must maintain required car insurance. State vehicles will be available for use to carry out the duties of the position.

If you have questions, please contact

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.

Announcement Number: 24-BC090

  • 83011436/JR29686, *83011252/JR30059, *83011413/JR30062, 83011419/JR30427, *83004081/JR30587, *83010109/JR30695, *83011027/JR31386, *83009884/JR33036, *83007996/JR33041, 83011457/JR33618

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Salary : $37,281

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