Skyfari Operator

Skyfari Operator

Job Title: Skyfari Operator

FLSA Status: Non-Exempt

Hours: Seasonal (flexible schedule of 24 hours or more per week including weekends and holidays)

This is considered a seasonal position running until early November.

Summary:

Omaha's Henry Doorly Zoo & Aquarium is seeking Skyfari Operators to conduct safe and enjoyable rides for Zoo guests on Omaha Zoo's Skyfari attraction while providing excellent guest service skills. Skyfari operators help guests by answering routine questions, greeting visitors, and following all Zoo policies. Skyfari Operators focus specifically on the daily operation of the attraction including but not limited to opening the ride, safety checks, sorting guests, loading guests, unloading guests, and operating the Skyfari operating panel. Assist in housekeeping around the ticketing area. This position reports directly to the Guest Services Supervisor.

Duties and Responsibilities (include but not limited to):

• Adhere and comply with the Henry Doorly Zoo & Aquarium Employee Handbook
• Ability to assist guests at ticketing kiosks by answering questions and completing transactions
• Provide general information about prices, location of specific attractions, and safety rules
• Perform safety checks after any extended Skyfari shutdowns
• Assist with chair assembly in spring and chair detachment in the fall
• Ensure guest safety on the Skyfari and areas surrounding the Skyfari
• Ensure guest compliance with rules and safety regulations
• Assist guests with the loading and unloading of the Skyfari
• Enforce Zoo policies of closures and evacuations in the event of threatening weather or other emergencies
• Other duties as assigned

Minimum Requirements:

• Must be 18 years of age or older
• Possess a valid drivers license and a clean driving record.
• Must pass drug screening and background check
• Must be available to work 24 hours each week during the summer season
• Must be available to work weekends and holidays during the summer season
• Must be able to stand for long periods of time
• Must have an outgoing and engaging personality

Experience:

• Prior cash handling experience preferred but not required
• Prior guest service experience preferred but not required
• Bilingual language skills a plus

Working Conditions and Physical Effort:

• Will sometimes work extended/odd hours including weekends, holidays, and some night programs.
• Must be able to walk long distances across the zoo. Work is done in both indoor and outdoor settings.
• Must be able to stand, sit, kneel, bend, twist, reach above head and climb for extended periods of time.
• Will lift, push, pull, and/or move up to 15 pounds and occasionally up to 50 pounds using safe and proper lifting methods.
• Will work outdoors in all weather conditions.

DISCLAIMER

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor is it to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

Omaha's Henry Doorly Zoo & Aquarium is an Equal Employment Opportunity Employer as defined by the EEOC.

Qualifications