What are the responsibilities and job description for the Retail Sales Agent position at Omni Hotels & Resorts?
Location
The Homestead
Our employees are what make The Omni Homestead what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.
The Omni Homestead’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Homestead may be your perfect match.
Job Description
Perform the role of a shopkeeper, present merchandise to customers, assist with merchandise selection and facilitate sales transactions.
Responsibilities
Essential Functions
- Stocks shelves, counters, tables and similar display fixtures with merchandise in a fashion that maximizes product visibility and promotes sales. Arranges signage and advertising collateral in an attractive fashion.
- Sell merchandise to guests.
- Make sure shop is always clean with proper displays, place new merchandise on floor and ensure that all items are properly tagged and maintain control of inventory. Affix accurate prices to merchandise with stamps, tags, labels and similar methods.
- Provides suggestions, information, and similar assistance to customers as requested. Maintains substantial knowledge of products in assigned store as well as general product knowledge regarding merchandise for sale in other retail outlets on property.
- Accurately record sales and other transactions using the point of sale system. Accept payment and make change as necessary following established accounting procedures.
- Maintains continuous effort to clean shelves, counters, tables, fixtures, glass and floors.
- Maintains awareness to all safety precautions and procedures to ensure a safe atmosphere for guests and employee partners.
- Completes daily sales reports for analysis.
- Is aware of current monthly sales performance and increases sales per hour and units per transaction as required.
- Participates in periodic merchandise inventory as scheduled.
- May be required to book tee times, skating sessions, and check in guests for these activities.
Qualifications
Must have Tips Certification. You can obtain that at https://www.gettips.com