What are the responsibilities and job description for the Spa Concierge | FT position at Omni Hotels & Resorts?
Location
Dallas Hotel
The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.
The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.
Job Description
The Spa Concierge is responsible for welcoming the guest and assisiting with check-ins and reservations. Providing superior guest service in an environment of relaxation and comfort.
Responsibilities
- Prepares treatment rooms and spaces for guest arrival, including cleaning, sanitation, stocking/restocking supplies, and replacing linen.
- Greets guests & members, providing information and directions as necessary.
- Instructs guests where they may change and/or dress for Spa treatments and experiences.
- Maintain locker room in sanitary and safe condition to include shower areas, and vanities.
- Maintain all guest lounge and deck areas in neat and sanitary condition.
- Maintain Spa Garden spaces in a fashion that ensures neat, safe and sanitary conditions.
- Ensure that guests are properly checked in and out of lockers as necessary.
- Participates in periodic product inventory as directed.
- Conducts tours of the spa and related facilities.
Qualifications
- Candidate must possess excellent guest service skills and will be responsible for ensuring a quality guest experience in the Spa.
- Flexible schedule including weekends and holidays is required.
Must be able to stand for long periods of time.
Must have proper phone etiquette.
Must be open to learning computer reservation systems.
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.