What are the responsibilities and job description for the Medical Scheduler position at OneSource Medical Diagnostics LLC / Expert MRI?
Want to LOVE where you work? Enjoy a positive work environment? Team player and willing to grow and learn? Come and join our team at OneSource Medical Diagnostics.
OneSource Medical Diagnostics is a provider of administrative and support services to Expert MRI, a radiology group.
**Schedule - Monday, Tuesday, Wednesday, Thursday, Friday,8:30am to 5:00pm (Rotating Weekends)
**Pay Range - $18.00 - $25.00
We are currently seeking to fill our newest open position as a Medical Scheduler. Under the Scheduling Manager, Medical Scheduler actively coordinates an organized and efficient patient schedule. Performs day-to-day activities monitoring/resolving potential scheduling conflicts. The Medical Scheduler acts as a liaison with patients, other departments, and referring sources to arrange for all necessary information and documentation needed to properly set an appointment.
Day to Day will include:
- Handles high volume scheduling and customer service calls simultaneously.
- Responsible for meeting facility(s) on the schedule KPIs
- Schedules, edits and maintains facility calendar according to the facility goals.
- Reconciliation of daily site schedule changes
- Follows Scheduling policy and procedures.
- Registers/updates new/existing patients into the EMR/RIS system
- Schedule requested exam(s) according to referral/prescription form and site availability.
- Follows the patient screening process.
- Communicates patient related enquiries with referring sources.
- Obtain and review patient authorization.
- Collects patient demographic and insurance data enters/updates the EMR/RIS system.
- Correct and complete assigned scheduling tasks by EOD daily
- Confirms patients' insurance eligibility with insurance companies.
- Completes insurance claim forms, submits claims to insurance companies.
- Preform the closing statement; accordingly, how to prepare for the exam and Schedule requested exam(s) according to referral/prescription form and site availability & limitation.
- In all circumstances, account notes /memo notes are required to be entered based on directions/documentation provided by management.
- Performs general clerical duties including but not limited to typing, photocopying, faxing, and mailing as needed.
- Assures that all medical record information is protected and kept confidential; protects all medical record information from loss, defacing, or destruction before retention period ends.
- Communicate with the direct manager about any issues.
- Other duties as assigned by direct supervisor and/or manager.
Education/Experience:
- Minimum 1-year experience, associate degree, or specialized training or equivalent
- Minimum 2-year experience/knowledge in patient care/customer service
- Knowledge of medical terminology (radiology related; highly preferred)
- Knowledge of insurance and obtain authorization for PPO, HMO, MC, CWC, AWC, PI, PI Med Pay
- Bilingual in English/Spanish
- Computer programs MS Office; 40 WPM typing
- Knowledge of HIPAA requirements
What We Offer:
Medical, Dental, and Vision, Life Insurance, AD&D Coverage, Short-Term and Long-Term Disability, Employee Assistance, Paid Time Off, Paid Sick Time, Paid Holidays, 401(k)
One Source Medical Diagnostics and Expert MRI is an equal opportunity employer
Salary : $18 - $25