What are the responsibilities and job description for the Shipping Team Lead position at Optical Cable Corporation?
Basic Function: Complete all shipping documents, BOLs, and export documents, assign workload priorities, and status shipping sales order completion.
Significant Responsibilities:
Performs specific job responsibilities
- Ensures Shipments are processed to meet production delivery schedules.
- Prioritize workload for shipping personnel.
- Tracks the status of items to be shipped that are in the Shipping area, Final Quality Control, and Packout.
- Communicate with the Supervisor or Manager about shipment issues.
- Ensures all freight shipments have proper documentation BOLs and export documents if required.
- Ensures all freight is properly routed.
- Ensures that all shipments are properly packaged.
- Ensures that all requirements listed on the packing list and picking ticket are met before shipment is processed.
- Co-ordinates with local courier to schedule pick-ups and deliveries.
- Process freight quotes with UPS SCS, XPO, and other carriers.
- Process requests for weight, dimensions, and shipping costs from the Inside Sales team.
- Co-ordinate with other departments Leads, Supervisors, or Managers on issues affecting shipment schedules, workloads, and assembly or component quality issues.
- Assist the Supervisor in improving Shipping processes and efficiencies.
- Assist Shipping clerks with packaging shipments when workload demands.
Promotes OCC’s service excellence and quality. Provides excellent service to customers; Builds strong relationships and team cohesiveness; focuses on quality and positive solutions; communicates respectfully; demonstrates compassion and understanding in response to customer requests/needs.
Champions OCC’s vision and values (as defined in our 15 Essential Points of Success); complies with policies and procedures, ethical standards, and Code of Conduct.
Minimum Qualifications Required:
Education & Experience: High School Diploma or GED required. Must have 3 years of shipping experience, Including processing Export documents and Bills of Ladings.
Essential Experience, Skills, Abilities & Knowledge: Utilize Microsoft Word, Outlook and Excel. Must have good analytic and interpersonal skills, including excellent communication skills, both written and verbal. Able to organize, prioritize, complete tasks, and manage time. Able to work under pressure in a fast-paced environment. Must be a self-starter. Ability to work in a team environment. Pays close attention to detail with the ability to complete assignments accurately. Ability to read and understand work orders, sales orders, and production schedules.
Work Conditions: While performing this job, the employee is required to walk, stand, and climb safety ladders. The employee must be able to lift up to 35 pounds and move/push the supply cart or pallet jack with approximately 150 pounds of supplies on it. The employee must have a full range of motion ability including stretching, bending, and stooping. This position requires a sight sufficient for significant reading and computer use. This work also requires an individual with hearing sufficient for communication with coworkers and vendors. Reasonable accommodation may be made to enable individuals with a disability to perform the essential functions.
Note: this job description is only meant to be a representative summary of major responsibilities and accountabilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
