Service Coordinator

***1k Sign On Bonus***

Are you tired of watching the clock at your current job? Are you seeking a role that gives you fulfillment in helping others? Optimae is currently accepting applications for a full-time Service Coordinator in our Waterloo location. The ideal candidate will be highly motivated with proven experience in the planning and implementation of ID/BI waiver and Habilitation services.

This position requires an individual that is able to work in a fast-paced, frequently changing environment. We are looking for a leader that demonstrates good communication skills, interpersonal skills, the ability to coach direct reports, model leadership and build teams. Service Coordinators must possess the ability to manage a flexible schedule. If you are looking for a job that provides variety every day – this is the role for you!

Duties:

• Complete new customer intakes including completion of assessments.
• Create and update customer records.
• Participate in customer team meetings.
• Create Individualized Service Plans for each customer on caseload
• Create and implement customer specific behavioral plans.
• Provide direct skill teaching to Optimae customers, as needed.
• Monitor service delivery
• Supervise Direct Support Professionals (DSP)
• Develop staff through training, monthly coachings and team meetings
• Manage direct reports payroll.
• Participate in on-call rotation (some weekends and holidays may be required)

This role has many duties, many benefits including a work/life balance. Reach out and schedule an interview with us to learn more, we can’t wait to meet you!

Qualifications:

• Must be at least 18 years of age.
• Licensed driver with automobile insurance and a working vehicle.
• Background check required which includes Child and Dependent Adult Abuse and driving record check.
• 1 year supervisory experience, preferred.
• 1 year managing HCBS ID waiver or Habilitation, preferred.
• Degree preferred but not required.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Developmental disabilities: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person