What are the responsibilities and job description for the NorthEast Inspector Level 1 & 2 position at Oregon Tilth, Inc?
DUTIES AND RESPONSIBILITIES
The responsibilities of the Inspector include, but are not limited to, the following:
· Engaged Teams – Evaluating and assessing organic system plans for completeness and accuracy; working as a member of the team to ensure consistency of certification processes with a high level of integrity and quality; supporting clients and staff by assisting with the development and delivery of instructional materials regarding on-site visits; supporting client service delivery teams by troubleshooting inspection related issues and general support of documentation and compliance needs; ensuring client files are appropriately managed and current; and role modeling a shared vision and caring culture in alignment with Oregon Tilth’s mission.
· Empowered Clients – Ensuring a positive client journey that aligns with the Oregon Tilth client journey map; providing timely and transparent service and communications to clients; providing general and technical assistance regarding the certification process; engaging with clients to ensure their understanding of compliance matters and processes; assessing all relevant parts of the operation’s premises and records to determine compliance with applicable standards; ensuring a high level of service and quality; and monitoring expenses and billing to ensure cost effectiveness.
· Exemplary Leadership – Demonstrating uncompromising integrity through knowledge sharing and appreciation for diversity, equity and inclusion; promoting quality certification services and positive interactions; working with certification staff to develop documents, processes and procedures that support high quality inspections and continuous improvement; professionally representing Oregon Tilth at various trade shows and events; and role modeling diversity, equity and inclusion.
This position is included in a union-represented bargaining unit, and specific employment terms and conditions are subject to collective bargaining.
WORKING CONDITIONS
This position primarily works in various indoor and outdoor conditions.
TRAVEL
This position requires extensive local and non-local travel in all weather conditions (approximately 85% of travel).
AAP/EEO STATEMENT
Oregon Tilth provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, genetics or genetic information, marital status, protected veteran status, disability, political belief, expunged juvenile record, or any other characteristic protected by federal, state or local law.