Sales Operations

The Sales Operations position will support the Business Development (BD) team within a federal contracting environment. This role will primarily focus on managing the health of the BD pipeline by identifying and qualifying new opportunities to fill the pipeline funnel. This position will also be responsible for reviewing and analyzing the business development pipeline, including team assignments and activity within the pipeline. The Sales Operations role will be optimizing sales processes, providing data-driven insights, and support the BD team to achieve their goals.

Responsibilities:

• Supports the Business Development (BD) team to research opportunities, perform pipeline evaluation and analysis to capture business, with primary emphasis on the Department of Defense (DoD)
• Makes decisions regarding opportunities and recommends bid opportunities to the Sales Team and Senior Leadership
• Reviews and interprets pipeline data from the company’s CRM to track opportunity status, identify gaps, and support BD strategy alignment. Using industry knowledge, makes recommendations regarding assignments
• Manages and maintains the CRM system to ensure accurate data, track sales activities, and support Business Development team needs
• Researches business opportunities through multiple customer and commercial portals such as Deltek GovWin IQ, SAM.gov, CHESS IT eMart, SeaPort, eBuy, and others as directed in order to help identify new opportunities (RFIs, Sources Soughts, RFPs), track existing opportunities, and conduct competitive landscape research in support of bid/no-bid decisions, and internal opportunity reviews. Will have sufficient knowledge to justify recommendations
• Monitors and tracks RFPs released on GSA schedules and IDIQs to include downloading the RFPs from various government sites; reviewing the RFPs to determine if they should be forwarded to the Business Development (BD) team and Capture Managers for consideration; summarizing RFP information; and conducting all other schedule/IDIQ compliance tasks; Prioritizes opportunities based on fit with the OSC business model
• Analyzing sales data to identify trends, patterns, and areas for improvement, and creates reports and dashboards to track key metrics. Briefs the sales and leadership teams on trends and areas needing improvement
• Collaborates with the Business Development team and leadership to prioritize pursuits, assess contract vehicles, and flag competitive advantages
• Enables data-driven decision-making by delivering targeted opportunity lists and visualizations that streamline sales efforts and improve pipeline efficiency
• Works closely with the BD team as well as interface regularly with other functional areas
• Attends business development meetings and other meetings as required
• Identifies and builds reports in CaptureTX and other tools and recommends standard reporting to the BD and leadership teams
• Provides sales support, direction and guidance to the team
• Performs other tasks as required by the OSC office

Required Qualifications/Education and Experience:

• Possess an associate’s degree or higher
• Minimum of 3 years supporting a Business Development team or directly supporting sales, capture management for a DoD/Federal contractor
• Ability to multi-task in a high-volume, fast-paced organization
• Excellent written and verbal communication skills, as well as presentation skills
• Strong analytical, critical thinking, and prioritization skills
• Ability to work under pressure and meet deadlines
• Proficiency in using CRM systems
• Proficiency in Microsoft Office applications to include: Word, Excel, PowerPoint, Power BI
• Experience using Microsoft SharePoint or other document management system/version control system
• Experience using Microsoft Teams and other online collaboration tools
• Must be able to work independently with forethought and initiative
• Capable of decision-making based on experience and has the ability to justify decisions and prioritization.
• Desire to achieve; self-motivated individual

Preferred Qualifications/Education and Experience.

• Bachelor's Degree
• 3 or more years' experience in or directly supporting business development, sales, capture management for a DoD/Federal contractor
• Prior working knowledge of Salesforce is preferred

OSC Edge delivers a total rewards package that we know will attract, engage and retain top talent. Key elements of our package include a competitive base pay and a comprehensive benefits package:

We offer eligible employees with an opportunity to enroll in a variety of benefits offerings. Here are just some of our benefits for our US based positions:

• Medical/ Dental/ Vision
• Life insurance and AD&D
• Flexible Spending
• Accident, Critical Illness and Hospital Indemnity coverage
• 401(k) and ROTH retirement options and company match
• Pet Insurance
• Identify Theft and Fraud Protection coverage

About OSC Edge:

Founded in 2008, what started as a small business has grown into a diverse and innovative global team owned by Cook Inlet Region, Inc. an Alaska Native Regional Corporation. As a US Federal contractor, we are a dedicated IT Service Provider supporting the Departments of the Army, Navy, Air Force, DoD Educational Institutions, and large corporate entities. Our expertise is in Cloud Computing, Cyber Security, Compliance Management, Enterprise Architecture, IT Support, and CSfC. If you are passionate about making a difference and thrive in a dynamic and collaborative environment, we invite you to apply to join our team.

Equal Opportunity Employer/Veterans/Disabled