What are the responsibilities and job description for the Patient Services Float position at OSMC?
At OSMC our Patient Services Department is the frontline connection for our patients and their families to efficiently have their needs met and promptly access the high-quality orthopedic care that we provide.
Convenient and accommodating hours Monday- Friday 8:00am to 5:00pm (Departure time could fluctuate based on last patient out). No weekends and No Holidays. Excellent and competitive benefits, 401K, PTO, and paid holidays. Limited but potential travel to local OSMC offices. Primary location is our Middlebury, Indiana office.
Looking for applicants with outstanding customer service skills and calm, courteous, friendly demeanor. Able to work independently and as a team. The ideal candidate will also have strong organizational skills, problem solving ability, time management, and be comfortable multi-tasking. OSMC values integrity, compassion, respect, accountability, teamwork, and quality.
As a Patient Services Float Representative, you will connect with patients during several stages of their clinic visit, including check-in, check-out, and appointment scheduling.
An understanding and knowledge of all Microsoft Office and TEAMS programs are a necessity as well as general office equipment such as telephone, computer, and fax machine. Looking for prior experience navigating electronic health records, complete and accurate data entry, medical scheduling, patient account inquiries, and an understanding of HIPPA compliancy.
Apply for an opportunity to discuss becoming part of the OSMC family and making a difference within the lives of our community.
Minimum Education: High school graduate or evidence of the equivalent
Preferred Experience: Job-related experience in a healthcare setting