Receptionist

Description

Ozarks Federal Savings and Loan has been serving customers since 1930. Today we remain as a community bank that is dedicated to our customers, employees, and the communities that we serve. If you are looking for a rewarding career with opportunities for growth and advancement, great benefits, and great teammates, then we want to hear from you. Ozarks Federal tellers have the pleasure of working in a professional and positive environment while providing exemplary service to our customers, who are also our owners.

Summary:  Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at the Association and location of departments, offices, and employees.

Physical Requirements

• Spend Time Making Repetitive Motions
• Long Periods of Sitting or Standing Can Occur
• Lifting up to 20 pounds

Essential Job Functions

• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
• Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers.
• Greet persons entering the lobby, determine nature and purpose of visit, and direct or escort them to specific destinations. Keep a log of all visitors.
• File and maintain records.
• Open and log deposits made in the night deposit box under dual control.
• Open and log any deposits or payments received by mail under dual control.
• Collect signatures from customers on loan documents needed by the loan officers.
• Prepare loan packets for loan officers to distribute to potential loan customers.
• Transmit information or documents to customers, using computer, mail, or facsimile machine.
• Provide information about the Association, such as location of departments or offices, employees within the organization, or services provided.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Maintain and edit schedule for all meeting rooms.
• Assist new accounts department by verifying information entered into the core processing system for new customers is correct.
• Keep stock and inventory for toner and other supplies needed for copiers and postage meter.
• Process and prepare memos, correspondence, or other documents.
• Order flowers for employees upon request.
• Other clerical duties or special projects upon request.

Education:

Associate's Degree (or other 2-year degree)
High School Diploma (or GED or High School Equivalence Certificate)
Some College Courses

Requirements:

• Proven work experience as a receptionist, front office representative, or similar role.
• Ability to learn and use scanning and telephone software.
• Hands-on experience with office equipment.
• Solid written and verbal communication skills.
• Ability to be proactive and resourceful when issues arise.
• Excellent customer service and phone etiquette.
• Attention to detail.
• Ability to work independently as well as in a team environment.
• Confidence in dealing with people.
• Time management.
• Organizational skills
• Professional mindset and the utmost discretion in dealing with confidential and sensitive information.
• Flexibility in job duties.

Ozarks Federal is an EEO/AA employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, gender, national origin, disability, or veteran status.

Qualifications