What are the responsibilities and job description for the Regional Director of Operations position at Pacifica Hotels?
Pacifica Hotels is searching for a Regional Director of Operations to join our team. The Regional Director of Operations will be responsible for the daily operations of the hotels within their assigned regions. This position will work closely with General Manager's to set high expectations for guest services, financial results, and property conditions and provides verbal & written direction and benchmarks for achieving those results in support of the company’s mission, goals, and objectives on a daily basis.
Core functions of the position include, but are not limited to the following;
- Responsible for the team leadership and results at each hotel property.
- Leads by example and with integrity.
- Provides communication synergy between the corporate office and the hotels.
- Ability to communicate effectively in ownership meetings with detailed financial, operational, revenue management, marketing, and competitive analysis expertise.
- Continual communication with the Hotel General Managers and corporate support personnel to ensure that priorities for revenue management, marketing, cost controls, team leadership, safety, policy compliance, team development, guest service quality, reservation efficiencies, and other operational facets are attended to daily.
- Ensure that all hotels in the region are in compliance with applicable Brand standards and foster positive Brand relations.
- Manage priorities while multi-tasking and providing follow-up to the necessary details.
- Monitor changing competitive conditions and implement and communicate changes as needed in a timely manner.
- Budgeting, forecasting, planning, sales development, contract negotiating, vendor relations and pricing, capital improvement management, and other related business management skills are essential.
- Ability to maintain a motivating, positive work environment that holds team members accountable for the results.
- Identify and help develop future leadership.
- Develop and implement well defined strategies to improve profitability at each hotel that are in sync with the company’s defined objectives.
- More than seventy percent of the work time is spent en-route or on-site at the hotels. Significant time is spent in auto travel (and air travel) and away from home and office.
Pay Range: $175,000-$200,000/year
Health Benefits, Travel Perks & More
Medical, Dental and Vision Insurance, 401k, Vacation and Sick Leave are offered with this position along with a Team Member Travel Program, encouraging each team member to visit sister properties and enjoy exclusive team member rates for rest and relaxation. We also encourage quarterly team building and giving back to the communities in which we work through regular volunteering, and select charity promotions throughout the year.
Salary : $175,000 - $200,000
