What are the responsibilities and job description for the Medical Front Desk Receptionist position at Pain Specialists of Cincinnati?
```Duties```
- Greet and welcome patients and visitors in a friendly and professional manner
- Answer phone calls, schedule appointments, and provide information to callers
- Verify patient insurance coverage and collect necessary information for billing purposes
- Maintain patient records and update information as needed
- Assist with medical scheduling and coordination of patient appointments
- Handle patient inquiries, concerns, and complaints in a timely and efficient manner
- Ensure compliance with HIPAA regulations regarding patient privacy and confidentiality
- Collaborate with medical staff to ensure smooth workflow and patient satisfaction
- Perform general administrative tasks such as filing, faxing, and data entry
```Requirements```
- Previous experience as a front desk receptionist or in a similar role preferred
- Knowledge of medical terminology and dental receptionist procedures is a plus
- Familiarity with HIPAA regulations and guidelines for patient privacy
- Proficient in using office software such as Microsoft Office Suite (Word, Excel, Outlook)
- Experience with electronic medical record systems (Epic, Dentrix, Eaglesoft) is a plus
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize tasks effectively
- Ability to handle sensitive information with confidentiality and professionalism
- Customer service-oriented mindset with a friendly and approachable demeanor
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $15.22 - $16.32 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
- Clinic
Schedule:
- Monday to Friday
Ability to Relocate:
- Cincinnati, OH 45248: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $16