What are the responsibilities and job description for the Guest Service Agent position at Palmetto Dunes Oceanfront Resort?
Responsibilities:
Essential job functions include but are not limited to the following:
- Meet and greet people in a professional manner. Assist all guests with their needs or direction in a professional manner.
- Ensure the integrity of every rental unit, addressing issues in a timely manner.
- Prepare check in packets for all reservations. Assist reservationist in making all reservations.
- Make sure that all monies are posted correctly.
- Manage the check-in and check-out communication process through effective organization.
- Perform special projects as requested and/or needed.
Qualifications:
- Must be well organized, detail oriented, self-motivated and able to handle multiple tasks and meet appropriate deadlines.
- Must have front desk experience with good communication skills.
- Must be able to proficiently operate computer software, Microsoft word, excel, and word process, and internet, Microsoft outlook.
- Must have strong analytical ability and proven leadership of personnel through completion.
- Must have demonstrated knowledge of front desk operations/reservations and guest service skills and of knowledge of housekeeping.
- 2 years experience in a hotel or resort environment preferred
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekend availability
Ability to commute/relocate:
- Hilton Head Island, SC 29928: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Guest Service Agent
Hilton Head Island Beach & Tennis Resort -
Hilton Head Island, SC
Guest Service Agent
reitmr -
Hilton Head Island, SC
