Lead Fulfillment Tech

Job Description

Job Description

7,000 Diseases - 500 Treatments - 1 Rare Pharmacy

PANTHERx is the nation’s largest rare disease pharmacy, and we put the patient experience at the top of everything that we do.

If you are looking for a career in the healthcare field that embraces authentic dedication to patient care, you don’t need to look beyond PANTHERx. In every line of service, in every position and area of expertise, PANTHERx associates are driven to provide the highest quality outcomes for our patients.

We are seeking team members who :

Are inspired and compassionate problem solvers;

Produce high quality work;

Thrive in the excitement of the ever-challenging environment of modern medicine; and

Are committed to achieving superior health outcomes for people living with rare and devastating diseases.

At PANTHERx, we know our employees are the driving force in what we do. We cultivate talent and encourage growth within PANTHERx so that our associates can continue to explore their interests and expand their careers. Guided by our mission to provide uncompromising quality every day, we continue our strategic growth to further reach those affected by rare diseases.

Join the PANTHERx team, and define your own RxARE future in healthcare!

Location : Pittsburgh, PA

Classification : Non-Exempt

Status : Full-Time

Report To : Supervisor, Fulfillment Services

Purpose :

The Lead Fulfillment Tech leads the Pharmacy Technician Team. The position mentors newly hired Pharmacy Technicians, trains existing Pharmacy Technicians, and addresses escalated patient or prescriber concerns. This role oversees preparation of medications for patient consumption under the general supervision of a licensed pharmacist, and in accordance with federal and state laws, and PANTHERx™ Specialty Pharmacy policies.

Responsibilities :

• Assists pharmacist(s) with order management and fulfillment duties.
• Communicates with prescriber offices via phone, fax, and email to obtain prescriptions.
• Communicates with patients via phone to coordinate prescription shipments.
• Fulfills prescriptions including, but not limited to : product receipt, lot tracking, and shipper coordination.
• Oversees Pharmacy Technician Team.
• Additional projects and activities as assigned.

Required Qualifications :

Preferred Qualifications :

Work Environment :

This position operates in a well-lit, mail order distribution pharmacy environment. Role routinely uses pharmaceutical equipment and safety supplies.

Physical Demands :

Individual must be able to stand for extended periods of time; lift up to 20 pounds; and utilize the computer and bar code scanner. Must be able to use proper personal protective equipment including, but not limited to, gloves, eye protection and face masks when needed. Reasonable accommodations will be made to individuals with disabilities to perform the essential function of the job.

Benefits :

Hybrid, remote and flexible on-site work schedules are available, based on the position. PANTHERx Rare Pharmacy also affords an excellent benefit package, including but not limited to medical, dental, vision, health savings and flexible spending accounts, 401K with employer matching, employer-paid life insurance and short / long term disability coverage, and an Employee Assistance Program! Generous paid time off is also available to all full-time employees, as well as limited paid time off for part-time employees. Of course we offer paid holidays too!

Equal Opportunity :

PANTHERx Rare Pharmacy is an equal opportunity employer, and does not discriminate in recruiting, hiring, promotions or any term or condition of employment based on race, age, religion, gender, ethnicity, sexual orientation, gender identity, disability, protected veteran's status, or any other characteristic protected by federal, state or local laws.