Office Administrative Support

The Office Administrative Support role supports the day-to-day administrative needs of the corporate office and Human Resources team. The position focuses on HR administrative tasks, office operations, team member communications, and compliance tracking.

This is a part-time position designed to provide consistent administrative support, with opportunities to take on additional responsibilities over time based on business needs and performance.

Essential Job Duties And Responsibilities

The primary job duties and responsibilities of this position include but are not limited to:

General Office Support

• Warmly greets all guests, visitors, and team members as they enter the corporate office, creating a positive and welcoming first impression.
• Promptly answers and manages a multi-line phone system, directing calls to the appropriate person or department in a courteous and professional manner.
• Takes accurate messages and ensures timely delivery to office team members.
• Announces and escorts guests as needed and ensures visitors follow office sign-in procedures.
• Maintains front desk organization, cleanliness, and overall presentation.
• Updates and maintains internal contact lists, phone extensions, and office directories.
• Coordinates courier and delivery services, including scheduling pickups and tracking courier documentation for submission to accounting.
• Receives, sorts, and distributes mail and packages.
• Supports general front office administrative tasks as assigned.
• Assists with special projects or additional reception-related duties as business needs require.
• Send team member birthday and work anniversary communications
• Update and maintain the General Manager (GM) roster, including email addresses and phone numbers (as provided)
• Point of contact for OTB Restaurant Support Center for Landlord (PAR), Janitorial Service and Service Team
• Submits and oversees resolution of service tickets to PAR Service Team
• Coordinate office access and logistics for meetings, including meeting meals, working with IT on technical or access needs, ensuring meetings and office supplies are readily available
• Coordinate office and kitchen supply ordering and inventory
• Other special projects and clerical duties as assigned
  
  

Minimum Qualifications

Listed below are the minimum qualifications required to successfully perform this role. These qualifications are necessary for someone to be considered for this position.

• Minimum 3 years of experience in an administrative, office support, or HR support role preferred
• Strong organizational skills with high attention to detail
• Ability to handle confidential information with professionalism and discretion
• Strong written and verbal communication skills
• Ability to prioritize tasks, meet deadlines, and follow up independently
• Proficient in Microsoft Word, Excel, and Outlook; experience with HRIS or applicant tracking systems preferred
• Ability to work independently while collaborating effectively with a team
  
  

Essential Physical Job Functions (with Or Without Accommodation)

• Physical requirements are the ability to perform a manual data input function for up to 50% of an 8-hour day on regular basis.
• This position requires a focused, self-starter with the ability to multi-task and work in a fast-paced environment.
• Must be able to work well under pressure with good organizational and project management skills.
  
  

Americans with Disabilities Act (ADA)

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact teamresource@pappasrestaurants.com for assistance completing any forms or to participate in the application process.

Pappas Restaurants is an Equal Opportunity Employer.