Lead Park Ambassador

Summary: Under the direct supervision of the Recreation Coordinator, the Lead Park Ambassador performs a variety of community service functions through general observations, monitoring, and enforcement of the District policies and ordinances on Park District properties. Primarily monitors District parks and properties with an emphasis on lakefront properties and beaches during the summer months.

THIS POSITION IS CONSIDERED CONFIDENTIAL AND STRICT ADHERENCE TO THE EMPLOYEE CODE OF ORGANIZATIONAL VALUES IS REQUIRED.

Essential Duties and Responsibilities:
 

• Monitors Park District properties, publicly accessible beach areas of Lake Michigan, and other identified PDHP areas
• Acts as deterrent to unlawful behavior.
• While on duty will be the liaison between the police dispatch and Park District related to public issues at Park District properties, will be responsible for the phone line to answer calls.
• Observes and reports unlawful behavior and safety hazards to site supervisor(s).
• Helps persons in need of assistance; contacts local law enforcement for assistance, as needed.
• Conducts security monitoring at Park District special events; assists with traffic direction and crowd control at special events, as required.
• Enforces District policies and ordinances through tactful verbal approach.
• Must use independent discretion and judgement in the absence of a supervisor after hours.
• Must be able to give direction to Security team when needed.
• Must have a valid license and be able to operate a Park District vehicle

Supervisory Responsibilities: This position has no supervisory responsibilities.

Qualifications

Education and/or Experience: High school diploma or equivalent is required. Previous customer service and/or special event crowd management experience is preferred.

Additional Qualifications:

• Must display exceptional customer service and communication skills.
• Must be able to multi-task and maintain constant mental alertness and attention to detail.
• Must maintain strict confidentiality with regard to information obtained.
• Must maintain effective working relationships and be able to follow written and oral instructions.
• Must be able to acquire the knowledge of geographic areas of the City of Highland Park and Park District properties.
• Must be able to handle the pressure of working with high volume general public.

Classification: Seasonal, non-exempt

Wage Range: $20.50 - 23.57 /hour

Benefits: Employee Ambassador Program

The Park District of Highland Park is an Equal Opportunity Employer.

Salary : $21 - $24