Social Worker Assistant

The Social Service Assistant CPS is responsible for assisting caseworkers with client needs. Incumbent may perform the following duties: conduct transports and escorts, monitor visits, conduct life skills training, perform clerical activities, and maintain related records in support of the Children Protective Services (CPS/ICWA) Unit.

1. Transport and assist clients with special needs to visitations, medical appointments, court appearances, mental health appointments, therapy sessions, and school.
2. Maintain and update client records and files; document and monitor client activity and progress.
3. Perform a variety of customer service activities, including assist families and individuals by referring them to appropriate social service agencies or outside resources.
4. Perform a variety of specialized administrative support activities, which may include, compile training and collateral materials, schedule intake appointments, make payments according to established guidelines, create case files, explain policies and procedures, and perform other related activities.
5. Coordinate with customers and community service providers to ensure service delivery for applicable individuals; supervise court ordered visitations.
6. Assist clients in filling out appropriate forms and documents for programs; verify information and reviews for compliance with established regulations and guidelines; maintain and update client files.
7. Conduct home visits with clients to verify participation and monitor progress.
8. Attend meetings, staffing, court hearings, give input for overall client service plan, and reports on activities as needed.
9. Perform other duties of a similar nature or level as requested by supervisor or director.

Knowledge of:

• Theories, principals and practice of Social Work with special emphasis on confidentiality and boundaries;
• Tribal, City, County community resources;
• Customer service principles;
• Clerical office support practices;
• Recordkeeping principles;
• English language, grammar, and punctuation;
• Applicable federal, state, and local laws, rules, and regulations;
• Yaqui culture, customs, resources and traditions and/or a willingness to learn.

Skills and Abilities:

• Parenting skills, especially behavior modification techniques;
• Report writing;
• Record keeping;
• Communicate effectively, both verbally and in writing;
• Vehicle operation;
• Drive in safety-conscious manner;
• Travel great distances at a moment's notice when necessary;
• Operate a variety of office equipment, including a computer and related software applications;
• Good communication and interpersonal skills as applied to interaction with co-workers, supervisor, management, Council members, and the public. Have ability to sufficiently exchange or convey information and receive verbal and written work instructions.

High School Diploma or GED with additional Social Services training; and one (1) year of experience working with children, youth and special needs clients; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

• Experience working with Native America population preferred, but not required;
• Bilingual English/Spanish preferred, but not required.

Special Requirements:

• Must possess and maintain a valid Arizona Driver's License;
• This position may require the incumbent to work non-traditional hours, nights, and weekends;
• Must have a current Level 1 Arizona Clearance Card. Failure to maintain a current Level 1 Clearance Card will result in termination.

Salary : $34,445